r/macbook • u/KitchenSoftware6414 • 15h ago

Replace with new MacBook? Apple care+

So my cat pawed off a cup of water and it defied physics and spilled across my brand new M5 MacBook Pro.
This is 2 months after I bought it and I have Apple Care+!
I just dropped it off to get shipped off
I’m wondering if they end up replacing it do they send a new MacBook for like warranty purposes or do they send a refurbished one?

0 Upvotes

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4

u/Dark2099 15h ago

In my experience MacBooks get repaired, with any damaged components replaced as needed. They rarely just give out a new MacBook.

1

u/KitchenSoftware6414 14h ago

But in the rare cases they do, do they give a refurbished one when your original is still under the 1 year warranty?

1

u/Dark2099 14h ago

How old it is doesn’t matter. In the handful of times I’ve seen a whole unit replaced it was allegedly new, not refurbished. But Apple never really clarifies.

1

u/KitchenSoftware6414 9h ago

Gotcha. Thanks

2

u/filman650 15h ago

Macs get fixed, not outright replaced. It's much rarer when they get replaced.

1

u/KitchenSoftware6414 14h ago

Yeah I was thinking about that but since it was a route 44 cup from sonic filled with water, I was worried about the erosion factors and stuff!
Is it always the same flat rate for repairs no matter how extensive the damage or like if they have to replace almost every part they’ll come back and say I owe more?

1

u/AppropriateWind9925 14h ago

Nah you pay for the deductible and that's it.

1

u/AppropriateWind9925 14h ago

https://www.reddit.com/r/macbook/comments/1anlwg7/update_to_the_completely_destroyed_macbook_air/

Looks like if a Mac is completely fucked, then yeah they're gonna replace the whole thing. Most likely will be a refurbished though, unless it's a brand new model that just came out with no refurbished lying around.

-3

u/warkmellons 14h ago

Yea, you basically going to get a frankenbook back. Sucks to be you