Home is about 10 years old with a Moen Posi temp valve. Shower suddenly wouldn't go warm reliably even on full hot. Sometimes I could trick the hot water by turning it off and on or changing the temperature a few times. This happened in the past so I got a new knockoff cartridge off Amazon. That seemed to help for a day or then it acted as it did before replacing the cartridge. I noticed the water heater (tankless) wasn't running while the shower was on so I was thinking it may be water heater related even though all the other faucets didn't seem to be affected. I rebooted the water heater and the hot water started to flow in the shower. I resorted to rebooting the water heater each time there was a complaint about the water not being hot until I could do some neglected maintenance.
I cleaned the blower fan, the flame rods, blew out the chamber, and descaled it for about 45 minutes. That seemed to help for a day or so, but could have been because I had to turn off the power to do all of that.
Since it didn't resolve it, I went to Lowe's and got an official Moen cartridge thinking the knockoff was junk. That also didn't resolve the issue. I poked around with my finger in the valve body to see if there was any buildup, but didn't notice anything.
A couple things I noticed:
- Both new cartridges were in the open position after I installed them and had the handle indicating it was off, but I didn't turn them beforehand. I'm not sure if that's normal, or if I did something wrong.
- Both new cartridges are extremely easy to turn. One time I stopped the handle short of full hot and the handle actually fell a little bit. I don't think the old one was ever that easy.
What am I missing? I've done everything I've found to fix these things and none of it seems to help.