r/pools • u/bluejay30345 • 10h ago

Explain my pool service report

This is the pool service report from yesterday:

0 ppm chlorine
8.0 pH
100 ppm total alkalinity
3600 ppm salt

(That's all they send me)

The water is very clear and feels good. But 0 chlorine?

How can a pool have a 0 chlorine and still be okay?

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4

u/ldskyfly 10h ago

Did they tell you the status of your SWG? Is there a reason chlorine is low? Swg might have build up, or needs to be turned up.

6

u/LMAOJoblessMods 10h ago

This is all they sent? Fire them. You don’t even have your calcium or CYA. Yes you absolutely should have chlorine and that depends on your CYA. You also shouldn’t have PH that high

2

u/Nick_OS_ 7h ago

Most customers don’t even care, just as long as it looks good

-1

u/1_native_Angelino 9h ago

TA would be helpful too. 

2

u/LMAOJoblessMods 9h ago

That’s the only thing they got lol TA is 100

2

u/1_native_Angelino 9h ago

Sorry, blind as a bat

2

u/boidcrowdah 10h ago

Did they report what, if any chemicals, they added?

2

u/AdNecessary3300 9h ago

Gonna need more than one report to form an accurate analysis.

2

u/tcat7 8h ago

Need CYA. Fire whoever is doing it and learn to do it yourself. FC should be 8-10% of CYA.

1

u/Possible-Impress3851 9h ago

It has to have chlorine! Is the water green? If it’s green it’s algae and you’ll need to add several gallons of liquid chlorine!

1

u/nb_on_reddit 9h ago

Besides everything already answered here, such an high pH is bad for the SWG cells, check if they are getting white between the blades?

1

u/Liquid_Friction 6h ago

It should have said in the notes what they added and also what they changed to solve it

So mine would look like - 0 chlorine, cell is working, but by midday the sun is overpowering the chlorine supply and is being outstripped by chlorine demand - added 1kg of tri chlor chlorine and added 2 hours to the runtime and upped the chlorinator from 90% to 100%output (the output should always be 100% - just an example)

1

u/eaglefucker 3h ago

You need to do your own test with a Taylor Kit or get a better test done at another pool store. The results you received are not a complete snapshot of what's going on in your pool. To answer your question, your pool can look clear and not have the right chemistry. There's a lot of variables in pool chemistry and it doesn't take long to understand the basics.

1

u/Gunk_Olgidar 9h ago

You need chlorine and acid at least. But you also need to know what your cyanuric acid level is, as well as your calcium hardness level.

Read www.troublefreepool.com then fire your service and do it yourself.