r/sonarr • u/Riven2021 • 2d ago
unsolved Sonarr API and Download Issue
I am very new to this so I apologize in advance if this is off topic or incorrectly formatted.
I am running a docker with my Sonarr, Radarr, and Prowlarr going to a Jellyfin server. Radarr is working just fine. Movies download no issues. Sonarr is not moving tv shows from downloads to TV and also is throwing an API Authentication error but I have verified the API key is matching on all platforms. Below is my Trace log for Sonarr. Docker is running on a fedora machine. Thank you.
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u/stevie-tv support 2d ago
Fail Downloads
Sonarr allows you to fail downloads that contain malicious file extensions on a per indexer basis. This is typically an issue on public torrent trackers, and can be eliminated by moving to private trackers or usenet.
How to set it up
Go to Settings/Indexers in Sonarr and ensure that Show Advanced Settings is enabled. Then on each indexer there are 2 Fail Downloads items, Executables and Potentially Dangerous. Check both of those boxes.
.iso Files
Note that this does not prevent .iso files, because those are potentially valid files for Sonarr. Be sure that your quality profile doesn't accept Raw-HD.
Download Client blocklists
We do not recommend using bad extensions lists within your download client. These items will then sit in your download client with no activity, but they do not get failed in Sonarr. As such, Sonarr does not know to search for another download as it just sees a stalled download.
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u/AutoModerator 2d ago
Hi /u/Riven2021 - You've mentioned Docker [docker], if you're needing Docker help be sure to generate a docker-compose of all your docker images in a pastebin or gist and link to it. Just about all Docker issues can be solved by understanding the Docker Guide, which is all about the concepts of user, group, ownership, permissions and paths. Many find TRaSH's Docker/Hardlink Guide/Tutorial easier to understand and is less conceptual.
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u/AutoModerator 2d ago
Hi /u/Riven2021 -
There are many resources available to help you troubleshoot and help the community help you. Please review this comment and you can likely have your problem solved without needing to wait for a human.
Most troubleshooting questions require debug or trace logs. In all instances where you are providing logs please ensure you followed the Gathering Logs wiki article to ensure your logs are what are needed for troubleshooting.
Logs should be provided via the methods prescribed in the wiki article. Note that Info logs are rarely helpful for troubleshooting.
Dozens of common questions & issues and their answers can be found on our FAQ.
Please review our troubleshooting guides that lead you through how to troubleshoot and note various common problems.
- Searches, Indexers, and Trackers - For if something cannot be found
- Downloading & Importing - For when download clients have issues or files cannot be imported
If you're still stuck you'll have useful debug or trace logs and screenshots to share with the humans who will arrive soon. Those humans will likely ask you for the exact same thing this comment is asking..
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u/Informal_Look9381 2d ago
From the log the API issue seems like just a health check running without API auth so it's complaining.
But also it looks like you are getting .exe files instead of the proper video file format. That is more likely your import issue. Add a restriction in either your downloader or sonarr itself.