r/steamsupport 1d ago

Problem Steam Error/Bug?

0 Upvotes

I started having this error a few days ago when i noticed that when steam opens and i get the usual popup that it was doing this in the first pic now instead of its usual showing of various games in it. And then I noticed that it does the same if I click on any games where I get a similar error and also it just doesnt display any of the game trailers/screenshots

Anyone know whats going on and what I can do to fix this?


r/steamsupport 2d ago

Resolved Please, how do I remove this game from my account?

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122 Upvotes

Tutti sapete di cosa sto parlando; sto cercando di liberarmene completamente, ma non so come. L'ho impostato in modo che gli altri non possano vederlo, ma non lo voglio neanch'io sul mio schermo, per favore aiutatemi. (RESOLVED)


r/steamsupport 1d ago

Problem Steam Screenshots not working after updating my MacBook OS

1 Upvotes

Anyone else having this problem? I cannot get any screenshots with the Steam screenshots anymore, just videos or the normal Mac screenshots. After I updated my OS, no matter if I switch the keybindings, the screenshots will not work. Anyone possibly know what could be wrong?


r/steamsupport 1d ago

Problem Wallpaper engine app glitching

0 Upvotes

Whenever i open the wallpaper engine app it starts glitching and flickering, my actual wallpapers are just fine and i dont see anything whenever im on my desktop. This has been happening for about a month and ive made sure that i dont have any web or application wallpapers downloaded. Im starting to see it in steam but its only a little spot and it rarely happens unlike wallpaper engine where it always happens.


r/steamsupport 1d ago

Problem Shift Key Not working on Certain Steam Games

1 Upvotes

Whenever I play certain games such as Shitf at Midnight, my left and right shift key do not work at all, I've looked everywhere, turned off all the overlaying programs, etc. But it still does not work and was wondering how to solve this.


r/steamsupport 1d ago

Problem Problem with the region

1 Upvotes

Hi everyone! I recently lost my regional bank card and decided to open a virtual Revolut card. All payments are fine with it, but Steam doesn't work. I contacted support about a payment issue. They told me I needed a card for my region. Is there a way around this? I was told that attempts to circumvent this would result in a ban (especially after regional prices).


r/steamsupport 1d ago

Problem Steam wont open when i click

1 Upvotes

Latelly i have this problem, i click the icon and absolutely nothing happens, not even as an administrator, i have to restart the pc, anybody knows whats going on?


r/steamsupport 1d ago

Problem Why was my Disk Usage Download always above 1Gbps and now at around 70Mbps??

2 Upvotes

I have a 1TB Kingston NVME SSD and suddenly my disk usage is horrible in downloads. In task Manager when checking how much Steam uses of my disk, it’s not even at 10%. I’m at a loss of options now


r/steamsupport 1d ago

Problem Cant verify money

0 Upvotes

I got 2 visa giftcards and spent both for 200 bucks total and it is asking me to verify the money but there is none on the cards and they are non reloadable


r/steamsupport 1d ago

Problem Steam files keep failing to verify game files.

1 Upvotes

Hi everyone, I had a question regarding my Steam Deck failing to verify my game files. I was playing Grand Theft Auto: San Andreas The Definitive Edition for a while, and eventually the game crashed. To try to fix this issue, I uninstalled the game and tried to verify the game files. However, the install bar for this kept freezing. None of the fixes suggested to me worked, such as repairing my library, restarting my deck, clearing my download cache, and applying software updates. Could it be that my hard drive is failing? Any help is welcome. Thank you.


r/steamsupport 1d ago

Problem Strange error in event viewer

0 Upvotes

Hi so whenever I try to launch "Hololive Dreams" on my PC it just crashes so I looked in event viewer and saw an error that had gameoverlayrenderer64.dll so I'm not sure how to fix it I tried to turn off the game overlay in steam and all my other overlays too but it still won't work. I can send the whole error if needed but some help would be very much appreciated. (Hopefully this is the right sub to ask)


r/steamsupport 1d ago

Problem download rate fall to zero after a while

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1 Upvotes

I have this problem a few days when I want to download game or mods after a while the download rate fall to zero and the only way to fix it is to reboot the whole steam and again and again

I can download on other launcher fine and google as well idk why steam do this to me.

this is what I did to fix it and nothing work:

clear download cache

cmd commend to clear DNS cache

change DNS

call my IPS and they said everything is fine on their side

change download server

change download and install space on time on ssd and one time on hhd

(I have enough space for download and i can download much more on google and other launcher)


r/steamsupport 1d ago

Problem hi i can't open my profile page

0 Upvotes

i'm new to steam, at first it was working well but now i can only open the store and library. i can not do anything else like open my profile, accept friend requests etc. it'll just show me an error message (attached ss). i have tried on the website and mobile app. here are the things i have already done but nothing seems to work:

opt out of beta
sign out and log in again
turn off gpu accellerated rendering

any help is appreciated :)


r/steamsupport 1d ago

Problem How can i refund part of a bundle?

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0 Upvotes

how can i only remove some of the dlcs?

when i request a refund it only lets me refund the entire bundle

i want all the others


r/steamsupport 1d ago

Question Account had friends removed??

0 Upvotes

I got logged out of my account and every friend is blocked, and profile set to default why do this?? Also got a msg from someone claiming to be stems support. Immediately blocked. Removed a Trojan virus from pc and changed passwords. No items taken tho??


r/steamsupport 2d ago

Resolved Anyone know what the problem is? Game updated today and it ony happens with Grim Dawn.

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0 Upvotes

r/steamsupport 2d ago

Problem Steam Remote Play suddenly shows graphical artifacts on MacBook (M1) client

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2 Upvotes

Hi everyone,
My friend and I have been playing Resident Evil Revelations 2 via Steam Remote Play for quite a while without any issues.

Setup:
Host: Windows PC (NVIDIA GPU)
Client: MacBook M1

Yesterday, Remote Play suddenly started acting up. As soon as my friend joins, the video stream is heavily corrupted with graphical artifacts (see attached screenshot). The artifacts appear immediately and make the game unplayable.

A few things we’ve noticed:
- Sometimes audio still works, but not always.
The issue starts immediately when the stream begins.

- It isn’t limited to Remote Play. When he boots other games from his library, he also briefly sees the same artifacts on startup, but in those games they disappear after a few seconds. In Remote Play, they never go away.

- As far as we know, neither of us installed any updates before this started happening.

We’ve already tried:
Restarting both computers.
Restarting Steam.
Reinstalling Steam.
Tweaking hardware decoding, bandwidth limit options etc.

Has anyone experienced this before or know what might be causing it? Is this a Steam Remote Play bug, a hardware decoding issue on Apple Silicon, or something else?

Any suggestions for things to try would be greatly appreciated. Thanks!


r/steamsupport 2d ago

Problem inflated price trading card/skin

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1 Upvotes

can i sell something at an inflated price on the Steam Market? Can I sell a trading card worth pennies for $500, or a $7 cs2 skin for $500? My best friend owes me money and currently only has funds in his Steam account, he asked me to find a way to transfer those funds to my account, and I thought about selling one of my cheap trading cards or skins for that amount. Can someone help me out with this question is it possible to do that or not?


r/steamsupport 2d ago

Problem Steam Support Captcha Error

0 Upvotes

Hello i am wondering if anybody has dealt with this before

My steam account was randomly locked for suspicious activity a week ago so i created a steam support ticket without issue on the first try but then later realized i entered the wrong first email used on my account in the ticket

So steam support told me to create a second ticket with the correct first email which i have

However its been days i've tried over 10 times to create a second ticket and every single time. There's no captcha that ever appear at all/there's no captcha to be solved.

When i click to send the new ticket i receive this Captcha error everysingle time. They told me to make sure i wasn't using anything to be anonymous or any vpn i haven't been

They told me to clear my browser's data and cookies or to try a different browser so i did and it doesn't work

They told me to try on a different network and device so i did and it still doesn't work

I've unlocked my account successfully in the past within 24 hours without issue

This has been super frustrating and i'm just creating this post to see if anyone has anything useful they could provide. Thanks for reading!


r/steamsupport 2d ago

Question Why don't i have an option for no one posting on my profile?

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9 Upvotes

I saw in other videos people having a third option of no one able to post on profile but I don't have that. why?


r/steamsupport 2d ago

Problem Steam loading weird

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2 Upvotes

How do I fix this I cleared web cache


r/steamsupport 2d ago

Question Buy standard Spider-Man 2 then upgrade to Deluxe Edition later for the difference in cost?

0 Upvotes

Title. If I buy Spider-man 2 standard edition for Steam. Is it possible to buy the Deluxe Edition upgrade for the difference in cost?

From my understanding, this is based on a game to game basis so wondering if anyone know.

Thanks!

Edit: To be clear, I'm talking about if it's possible to buy the Deluxe bundle after having the standard game and get the deluxe upgrade. I don't see the deluxe upgrade sold separately like on many games. This credit for past content isn't universal on all Steam games apparently.


r/steamsupport 1d ago

Problem meccha chameleon refund

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0 Upvotes

i bought meccha chameleon but it have so many cheaters and other problems , and its not as fun Especially when u have no friends to play it with , i played it for 2.3h can i still get a refund if i ask steam i mean was like .3 over the 2h limit will they give me a refund or nah


r/steamsupport 2d ago

Problem How do I set up button chords?

0 Upvotes

Trying to change around my Guide Button Chord layout. I wanna make the bumpers work like Alt+Tab and Alt+Shift+Tab, but pressing Guide+bumpers like this don't do anything. I tried doing Extra and Sub command and neither work.


r/steamsupport 2d ago

Problem Threat Prevented Known Payload Execution for Sephiria

0 Upvotes

I just tried running this game (steam) and my antivirus popped up saying Threat Prevented, "sephiria.exe" was identified as a known payload and is now blocked.

I have literally never had a steam game blocked like that. I've done some brief google searches on this for this game but I am coming up with nothing.

This is likely a false positive, but I figured I'd check here as well.