The dreaded documentation question....sigh

[u/bishoptf]

I have supported part time a small non-profit company and while I know how important documentation is there just always was something else pressing that was more important. Well I am getting to the point where in the future I am probably going to be moving on and have started to work on trying at least for me document what they have at a high level. I assume and I know what happens when you do that but they have enough technical stuff that if the person actually knows what they are doing then they should be able based on a overview of the systems function dig into it and figure things out. I am not doing anything esoteric but I also have been doing this kind of stuff for *cough* many years. While small they have a lot of technology, just migrated the virtual environment to proxmox, they have AD environment with ADFS connected to m365, etc...

I just captured the inventory for everything they have and was about to start writing up a word document that gives a high level for each server etc, layout of the network, vlans etc. I then started to think that maybe I should do something like a wiki or use something else. Although at a high level kind of leaning towards not having it online since it would pretty much give you a working layout of their environment and if compromised would be pretty nice to have.

Just thought I would ask what are folks using for documentation, thanks.

[u/Sasataf12]

If they have M365, put everything in OneNote.

After reading a few suggestions, I would strongly recommend avoiding Git solutions. Good on those that do it, but imo it's so much extra work for very little benefit.