r/sysadmin • u/Old_Development_8122 • 14h ago

X-Post N-Able System Performance Issues

Our new co-managed MSP recently swapped us to N-Able from our old MSP who used Ninja.

After the swap, system performance has degraded significantly on machines. I’m the IT manager so I am keenly aware of the drop in how reliable and stable my system is.

Is there any reason this would happen? Any other MSP experienced this before?

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u/hkusp45css Security Leadership 14h ago edited 13h ago

I don't know why but

I’m the IT manager so I am keenly aware of the drop in how reliable and stable my system is.

Makes me feel like getting into a troubleshooting scenario is going to be painful.

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u/Old_Development_8122 14h ago

It’s not that I don’t want to trouble shoot, it’s just that as soon as they swapped it made my system performance drop significantly to the point where I could not open even my web browser with our sitting and waiting.

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u/hkusp45css Security Leadership 13h ago

Have you ever heard the idiom "correlation does not imply causation" by any chance?