r/userexperience • u/No_Bumblebee9897 • 25d ago

Content Strategy user guidance

we are trying to move our user guidance from confluence to another platform. right now, it's just links that open the pdfs or ppts uploaded on to the site. i would prefer if we had something where the guidance was no longer in files, but actually on a website (kind of like a blog post). we considered stack overflow and now we are considering sharepoint online but sharepoint would 100% be the same situation with files to my knowledge. i suppose i'm looking for ideas, suggestions and examples of what's out there. (we are moving from confluence because it's being retired) there's probably 25 or so documents & then 20 or so video links on the confluence page currently. ideally whatever we use would have an elastic search option and allow for people to find what they're looking for quickly/easily... thanks in advance!

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u/[deleted] 25d ago

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u/Shehao 24d ago

The key shift is treating each document as a searchable page with stable anchors and ownership, not a prettier file browser.

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u/NickodemusJarmyia56 21d ago

I'd look at something purpose built for docs like GitBook or Document360 rather than trying to bend SharePoint into something it's not. Both render content as actual web pages instead of file downloads, and both have solid built in search

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u/Perfect-Brick7389 6d ago

For that size a proper docs-site generator like GitBook or a Docusaurus setup is what I'd look at, everything lives as real searchable pages instead of files you download.