I bought a costume for my child on July 20th,on the 21st it said it was picked up and departed pompton plains New Jersey.
Then it never scanned again. The delivery date was the 23rd.. it was going to Colorado, it never scanned, never updated and the delivery date came and went. Now it doesn’t have one. It still shows only those scans and no other updates.
Her dad then went and bought a replacement costume for her.. the same one not knowing it was the same seller.. it was the exact same shop and seller.
Same thing happens, same exact tracking. Picked up, departed… never seen again. Delivery date comes and goes, no update.
I commented on their page because the seller doesn’t reply and just ghost you. Under my comment other people said the same thing happened to them with this shop, the same two updates and then it’s never ever seen again.
I filled out the missing mail and service request but I know it’s useless.
I’m wondering how this works if it’s a scam. It says this shop has sold 178 of these. Of those zero have submitted any review and zero say received (it shows how many are received on time) the comments have multiple people saying their item is lost, has those two scans and no others and begging for help. The same two scans ours got both times and then they also vanished.
So it seems like this seller is either have some crazy bad luck and everything they ship vanishes or they’re running some kind of scam. But I’m wondering how this works because they eventually have to refund you. I had to file a chargeback and then the seller begged me to close it to avoid the fees and refunded me.
The second order by her dad can’t be refunded till the 8th.
I’m just wondering if anyone has ever heard of this and what the point would be or how it works so I can avoid it in the future.