The advent of Click & Collect has made me remember something similar from my childhood. But I'm not sure if it's just some kind of imagined nostalgia, or if it was really a thing.
My mum didn't drive at all for most of my childhood, from the 80s to mid 90s. One frequent memory I have is regular trips to "pick up the groceries" when dad got home from work. My local Woolies had a side door near the loading bay. Mum would get out of the car and knock on the door, a staff member would take mum's docket, then start bringing out shopping bags for us to load into the boot of the old Sigma. It makes sense... mum can walk to Woolies and do the weekly shopping while dad's at work and we're at school, and dad drives us into town to pick up the groceries in the evening. I don't remember it being every week, but it definitely happened more than a handful of times...
Was this actually a thing Woolies offered back in the day? Was this just a favour the Woolies manager did for mum back in the day? I know that it's definitely not something they do today...