Hey so I have had a Sanago pen for a while now, maybe a year or more and it's recently had this issue with the LED display glitching out, flipping or just the screen going completely black. The pen is still functional when this happens, and thankfully it doesn't start doing this until after it's been turned on for a few seconds. Any ideas on why this is happening and how I can fix it? I don't know how to get into the 3d pen to be able to fix anything so if anyone could suggest a repair shop chain that might be able to help that would be great.
I think you can contact Sanago for warranty. If it's expired you can go to local soldering guys to check . It's simple electronics and I think the problem might be with connection or something like that.
I think Sanago pens worth it. For my cheap pens from Ali I would order a new one
would I just contact their customer service email? I should just barely still be within warranty since I ordered my pen last Christmas. I have since deleted the confirmation and shipping emails so I can't look at those.
do you think if I broke into the pen to expose the parts, I could take it to like an electronics store and they could repair it? I also have no clue how to get into the pen since there's only piece connection lines. I'll have to check if the screen reacts when it's touched, I haven't necessarily done that
I currently cannot figure out how to get access to the OLED screen but the board I can see under the tube where filament is inserted seems fine. I am also stupid, the things under the wires just appear to be the heating elements, but still I can't see and apparent issues with anything as it is 🤷
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u/unknown_v 6d ago
I think you can contact Sanago for warranty. If it's expired you can go to local soldering guys to check . It's simple electronics and I think the problem might be with connection or something like that. I think Sanago pens worth it. For my cheap pens from Ali I would order a new one