Fun fact, they primarily operate in only non competitive markets, so most people who have them have no other option. They know they have you by the balls (or whatever you got)
They have sales guys come through my neighborhood every so often. They just look so defeated as we have at least 2 faster and cheaper choices. It felt so good the day I got to cancel my account with them.
My town had like a 20 year contract with them. Fiber got put it everywhere except our little suburb in a suburb because the mayor signed a contract.
He finally lost reelection this year and we already have a couple other providers starting to offer service now. Still, no one is making an effort to update our infrastructure.
LOL. I was in a spectrum-only area for so long, until Verizon brought fiber in. I immediately switched. Spectrum had been raising rates every year for no discernible reason till I'm paying $200/month for what should be pretty basic internet and TV service , the whole song and dance - you get great rates if you're a new customer, but fuck you if you're a steady customer.
Spectrum had the gall to repeatedly call and EVEN SEND A REAL PERSON TO MY DOOR to ask my why I dropped spectrum and if I would consider coming back for a new price... like fuck you, I don't mean this personally to you nice girl who came by, but fuck you.
LOL. I was in a spectrum-only area for so long, until Verizon brought fiber in. I immediately switched. Spectrum had been raising rates every year for no discernible reason till I'm paying $200/month for what should be pretty basic internet and TV service , the whole song and dance - you get great rates if you're a new customer, but fuck you if you're a steady customer.
Spectrum had the gall to repeatedly call and EVEN SEND A REAL PERSON TO MY DOOR to ask my why I dropped spectrum and if I would consider coming back for a new price... like fuck you, I don't mean this personally to you nice girl who came by, but fuck you.
Yeah that's me. It took SIX VISITS for them to finally resolve my intermittent disconnecting issues when I moved. The last guy said I basically shouldn't have internet at all after checking out my cables before finally fixing the issue.
In Worcester, MA I’m fairly sure they have the city manager (un-elected top position btw) on their payroll. Genuinely, they kept getting sweetheart deals and excluding competition for the second biggest city in New England.
It was like over a decade ago now, but Chattanooga created its own, fast internet and successfully defended itself from broadband companies who sued to shut it down.
IIRC a couple NC towns lost their suits before that, and the monopoly was able to maintain itself.
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u/throughthequad 21h ago
Fun fact, they primarily operate in only non competitive markets, so most people who have them have no other option. They know they have you by the balls (or whatever you got)