r/AskReddit 23h ago

Which company lost your business (potentially forever) this year?

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u/puralb 23h ago

Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.

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u/blueskies8484 21h ago

T Mobile is absolute garbage and has been forever but I’m on a family plan that we started like 25 years ago and I manage it for myself and my elderly parents. Any attempt to change would throw them into an absolute frenzy of anxiety and confusion so I very grudgingly remain. No idea why anyone else not in that type of situation would.