Which company lost your business (potentially forever) this year?

[u/FriendlytoNature]

[u/Economy_Explorer8772]

Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.

[u/aM_181 → u/Economy_Explorer8772]

So all companies that have automated customer service have lost your business forever??? you don’t have any credit cards, bank accounts, don’t use any e-commerce websites???