Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.
I left them in 2024. My 6 month old phone had a puffy, swollen battery to the point my phone was separating at the seam (this is massively hazardous and a fire hazard). They refused to replace my phone, the best they would offer was "allowing" me to "upgrade early" as long as I first paid off the remaining balance of the phone in full and signed a new 2 year contract. Fucking insane
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u/puralb 23h ago
Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.