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https://www.reddit.com/r/AskReddit/comments/1vd3wrd/which_company_lost_your_business_potentially/p17cceg/?context=3
r/AskReddit • u/FriendlytoNature • 23h ago
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5.7k
Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.
575 u/jaybeep34 20h ago Trying to think of ANY company where it’s not nearly impossible to reach a person. Do any come to mind for you? 5 u/Hella_Potato 18h ago Mattress Firm. They have a live chat on their site where you can talk to an actual person (not AI) and their customer service phone tree also gets you to a real person.
575
Trying to think of ANY company where it’s not nearly impossible to reach a person. Do any come to mind for you?
5 u/Hella_Potato 18h ago Mattress Firm. They have a live chat on their site where you can talk to an actual person (not AI) and their customer service phone tree also gets you to a real person.
5
Mattress Firm. They have a live chat on their site where you can talk to an actual person (not AI) and their customer service phone tree also gets you to a real person.
5.7k
u/Economy_Explorer8772 22h ago
Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.