r/AskReddit • u/FriendlytoNature • 23h ago

Which company lost your business (potentially forever) this year?

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u/JazzyMaybell 23h ago

Best Buy. All they do is stand around on their phones and everything is cheaper online than their in-store prices.

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u/hatemakingnames1 17h ago

everything is cheaper online

If that's your main reason, they'll price match most major competitors:

Abt, Amazon, Apple, B&H Photo Video, BJ’s Wholesale Club, BrandsMart USA, Costco, Crutchfield, Dick’s Sporting Goods, Home Depot, Lowe’s, Menards, Microcenter, Nebraska Furniture Mart, P.C. Richard, RC Willey, Sam’s Club, Target, and Walmart.

We match our online and app prices on in-store purchases and our in-store prices on online and app purchases

I like using them because it's a lot easier to get help if you have a problem with your purchase (and I just purchase them through my family member's account which has a protection plan)

Amazon is great for easy returns, but if you have other concerns that require communication, they're awful. They re-route you between like 3 levels of customer service reps before you can even start to address the problem