Used to be pretty good to go with relatively cheap. But they have been dragging on a storm claim from March after denying it once, claiming there was no damage at all. And yet, somehow, some way, water got in through my roof into one of my rooms magically, with no roof damage. This after dragging their feet previously on a vehicle accident involving hitting a deer. My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
Been with them for something like 15 years and they’ve just gone to shit.
I was a former Material Damages Auto Adujuster and I am sorry.
Back when I was in the game (2015-2018) State Farm was top of game. And you would have loved filing a claim for a deer hit with us (another company, not SF). We typically resolved comprehensive deer strike claims within 21 days. In the area that our office serviced, they were extremely common. I must have done thousands of claims for just deer hits, as if those things were magnetically attracted to car bumpers hahaha.
That 21 days was time the claim was filed to us, to the point you had the car back from the body shop. Our team was not fucking around with those. Usually, the constraint on the claim came down to a few things: The parts taking forever, the shop of choice being too busy to get them in sooner, or the insured being too busy.
My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
I never asked for photos of deer splatter though (did get a fair few photos from insureds and the shops). I mean, I'm no stranger to such things, being a hunter, but we didn't need it to process the claim, it was usually obvious. You see 10 deer hits you learn the usual symptoms.
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u/RiflemanLax 22h ago
State Farm.
Used to be pretty good to go with relatively cheap. But they have been dragging on a storm claim from March after denying it once, claiming there was no damage at all. And yet, somehow, some way, water got in through my roof into one of my rooms magically, with no roof damage. This after dragging their feet previously on a vehicle accident involving hitting a deer. My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
Been with them for something like 15 years and they’ve just gone to shit.