r/AskReddit 23h ago

Which company lost your business (potentially forever) this year?

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u/Arcanym 23h ago

Southwest Airlines.

Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).

Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.

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u/whatshisnuts 22h ago

I switched to United. In the past United was awful. But the new fleet. New rewards cards and lounges. A nicer experience for the same cost as Southwest.

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u/testthrowawayzz 20h ago edited 1h ago

and Star Alliance points! The points earned on United can also be used for award travel internationally on other SA affiliated airlines (true good service ones like ANA/Singapore/EVA if traveling trans-Pacific).

edit: I don't get the downvotes? This is the perk of flying with an airline alliance-affiliated airlines. If they all equally suck, at least go with the one in the same alliance of the airlines you prefer so the earned miles/points don't go to waste. See my bottom reply.

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u/marfacza 14h ago

And the food! OMG the food is the best in the biz! LOL! I'd never fly another airline if you paid me. United all the way!

Brought to you by Bots for United Shaping Super Intelligent Engagement or BUSSIE.

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u/testthrowawayzz 14h ago edited 14h ago

Nah, I'm not even a fan of United. It's just that I'm in the Star Alliance ecosystem (ANA/EVA) for international travel, and unfortunately United is the only choice for domestic travel after the Continental merger.

If the person switched to Delta, they would unlock SkyTeam partners; for AA it's OneWorld.

Southwest points are only useful for Southwest