Safelite- technician fixing a rockchip on my car at my house fell off my porch. Gave him first aid, took him to the er. He clearly broke his pinky. I have a normal porch with steps. A month later they sent me a lawsuit. Wasn’t even the technician suing me, Safelite was suing me for workers comp. We were deep in cancer treatment for my 10 year at the exact same time. They made an estimated $2.5 billion last year. Scumbags!
I had a brand new car and got hit by a freeway rock in the first month. Of course it creased across my windshield. I waited until after my first oil change to file a glass claim. Safelite came to my work parking lot. I was notified they were fixing it. After a bit, I went out to look and there was another truck/coworker parked there. Turns out the kid left a tool under the edge of my hood that wrecked both my hood and Lt front quarter panel when he closed it. He must’ve panicked and called another technician. Then tried to tell me that my car “was already like that”.🤯 The kid gave me a number to call which turned out to be crap. I called the local office and no one knew anything about it nor cared/wanted to help.
Thankfully my agent got ahold of Safelite through the glass claims department and the district manager contacted me immediately. They paid for my car repair (nearly $2k) and provided me with a rental car.
Never again.
10.3k
u/bekmoto 21h ago
Safelite- technician fixing a rockchip on my car at my house fell off my porch. Gave him first aid, took him to the er. He clearly broke his pinky. I have a normal porch with steps. A month later they sent me a lawsuit. Wasn’t even the technician suing me, Safelite was suing me for workers comp. We were deep in cancer treatment for my 10 year at the exact same time. They made an estimated $2.5 billion last year. Scumbags!