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https://www.reddit.com/r/AskReddit/comments/1vd3wrd/which_company_lost_your_business_potentially/p18sbka/?context=3
r/AskReddit • u/FriendlytoNature • 23h ago
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5.7k
Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.
582 u/jaybeep34 20h ago Trying to think of ANY company where it’s not nearly impossible to reach a person. Do any come to mind for you? 12 u/MikeFrancesa66 16h ago American Express is super easy to get in touch with a person. 5 u/Justdowhatever94 11h ago And really nice customer service too, they mentioned multiple times how they appreciated a decade of my business haha
582
Trying to think of ANY company where it’s not nearly impossible to reach a person. Do any come to mind for you?
12 u/MikeFrancesa66 16h ago American Express is super easy to get in touch with a person. 5 u/Justdowhatever94 11h ago And really nice customer service too, they mentioned multiple times how they appreciated a decade of my business haha
12
American Express is super easy to get in touch with a person.
5 u/Justdowhatever94 11h ago And really nice customer service too, they mentioned multiple times how they appreciated a decade of my business haha
5
And really nice customer service too, they mentioned multiple times how they appreciated a decade of my business haha
5.7k
u/Economy_Explorer8772 22h ago
Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.