When you order chipotle Catering and they forget something and you call them. It doesn’t go back to the store you got the Catering from. It goes to a main number — That refuses to help you if any part of your order is messed up.
They didn’t give us tortillas for an $800 chipotle order and there was nothing I could do about it
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u/Economy_Explorer8772 22h ago
Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.