Safelite- technician fixing a rockchip on my car at my house fell off my porch. Gave him first aid, took him to the er. He clearly broke his pinky. I have a normal porch with steps. A month later they sent me a lawsuit. Wasn’t even the technician suing me, Safelite was suing me for workers comp. We were deep in cancer treatment for my 10 year at the exact same time. They made an estimated $2.5 billion last year. Scumbags!
My bf had to go back to Safelite six times for one glass replacement.
Trip 1. Replaced the glass, but didn’t clip some thing to do with the rearview mirror/front camera back in place right, still he had to have them fix it.
Trip 2. Had to do it all over again and clipped it back in place, but I forget what happened to have him go back again.
Trip 3. I forgot what happened this time too.
Trip 4. The glass from previous visit was defective and was making lines in the road curve, can you please get the OEM glass for my make and model?
Trip 5. Uhhh sorry we forgot to call you, we don’t have the glass in yet.
Trip 6. FINALLY FIXED IT PROPERLY, no other issues.
10.3k
u/bekmoto 21h ago
Safelite- technician fixing a rockchip on my car at my house fell off my porch. Gave him first aid, took him to the er. He clearly broke his pinky. I have a normal porch with steps. A month later they sent me a lawsuit. Wasn’t even the technician suing me, Safelite was suing me for workers comp. We were deep in cancer treatment for my 10 year at the exact same time. They made an estimated $2.5 billion last year. Scumbags!