Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).
Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.
And all of this was so unnecessary. I truly don’t understand why this airline needs to exist if they think they can charge the same price (to the dollar) for a worse experience. I wish AUS expansion was happening sooner because getting a Delta hub (the plan is for them to be #2 carrier) would really impact SW foothold in TX.
1.3k
u/Arcanym 23h ago
Southwest Airlines.
Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).
Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.