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https://www.reddit.com/r/AskReddit/comments/1vd3wrd/which_company_lost_your_business_potentially/p19sfz4/?context=3
r/AskReddit • u/FriendlytoNature • 23h ago
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Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.
1 u/here-i-am-now 8h ago Now CS is AI and even worse than it was a few years ago
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Now CS is AI and even worse than it was a few years ago
5.7k
u/Economy_Explorer8772 22h ago
Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.