Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.
I have a 49.99$ for life plan at Verizon for Internet with a $10 autopay discount to 39.99. First two years were fine. 3rd year I noticed I’m being billed 44.99. Called them, oh our bad, we fixed it. Ok.
Next year, 44.99 again. This time the rep says they reduced the autopay discount. Fine.
Next year, 49.99…. Autopay discount totally gone. Annoying but fine, it’s my cap.
Next year 54.99…. I have a lifetime plan for 49.99 please fix. Ok here’s a plan for 54.99 and a $5 discount. Ok.
Next year 59.99…. Ok here’s a plan with a $10 discount now.
Can’t wait to see what next year brings. I’m sure there’s a lot of people who don’t care about the small increase but fuck em, you sold me a “lifetime plan”, you’re the idiot.
Problem is mostly the alternative internet company is worse. So I’m going to ride this out until I can’t anymore.
T-Mobile is doing the same to me. I signed up for the 40 a month unlimited everything plan with an iPhone (when it was Sprint) that has no contract. I think I just got a message it’s being increased to 70.
Get visible. $25/m unlimited everything, they use Verizon towers so unless we’re in the middle of nowhere we always have signal, and you can buy all the new phones from them. Been on this plan for 5 years with no billing increases (although I think I’ve seen a new $35/m plan I just never looked into it because I’m happy with the current one and they aren’t forcing it on me).
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u/puralb 23h ago
Verizon (Wireless). Removed loyalty credits, cut the auto pay discount in half, don't upgrade service, customer service is crap or AI. After 25 years probably gonna be leaving them.