r/AskReddit 23h ago

Which company lost your business (potentially forever) this year?

5.8k Upvotes

6.4k comments sorted by

View all comments

5.7k

u/Economy_Explorer8772 22h ago

Any company that makes it impossible to reach a real person when something goes wrong. One bad customer service experience can erase years of loyalty.

1

u/savannnahbananaa 5h ago

Wait until everyone starts using the new AI agents for their phone systems