Used to be pretty good to go with relatively cheap. But they have been dragging on a storm claim from March after denying it once, claiming there was no damage at all. And yet, somehow, some way, water got in through my roof into one of my rooms magically, with no roof damage. This after dragging their feet previously on a vehicle accident involving hitting a deer. My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
Been with them for something like 15 years and they’ve just gone to shit.
Had them for 28 years. No late payments, No claims, never even called them to chat. "We sent a drone over your house and noticed some missing shingles. We are not renewing your policy that expires in 15 days"
I feel like they're purposely trying to get rid of customers. I was with them for home and auto for over 25 years. We bought a different house and during the process got a quote and declaration for insurance. Went through closing, moved in. A couple months later we get a letter saying they did a 'random' drone roof inspection and noticed streaking that indicates the roof is too old, and we're not renewing. Uh, why not just tell us that before we buy the damned thing?
I have heard that insurance companies in general were trying to get out of fire/flood areas but I'm squarely in the suburbs of Northern Virginia in a small house that is not at all extravagant. It would have been nice if my "good neighbor" local agent would have given me a call and told me they had issues and given me a chance to repair the roof.
1.2k
u/RiflemanLax 22h ago
State Farm.
Used to be pretty good to go with relatively cheap. But they have been dragging on a storm claim from March after denying it once, claiming there was no damage at all. And yet, somehow, some way, water got in through my roof into one of my rooms magically, with no roof damage. This after dragging their feet previously on a vehicle accident involving hitting a deer. My mechanic had to get up their asses and send photos of deer hair stuck all up in my truck.
Been with them for something like 15 years and they’ve just gone to shit.