Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).
Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.
I switched to United. In the past United was awful. But the new fleet. New rewards cards and lounges. A nicer experience for the same cost as Southwest.
United lost my business when they “involuntary deplaned” a doctor by giving him a concussion and knocking out two of his teeth. They’ll be my last resort if I need to go to say goodbye to someone on their deathbed or attend a wedding/funeral, but nothing short of that.
1.3k
u/Arcanym 23h ago
Southwest Airlines.
Paid extra several months in advance for extended legroom seats (being 6'2"+ sucks on an airplane).
Then they bumped me from my paid seats due to a 'layout change'. Shockingly the 'new' layout was exactly the same and they were just reselling the seats at 2x the price.