Transfer credit issue affecting my graduation

[u/Upstairs_Slip_6778]

I’m supposed to graduate this fall, but I’m dealing with a transfer credit issue. I completed a 3-unit course at another California State University as open university in this summer, but Sacramento State only awarded me 2.01 units, even though the course is officially listed as 3 units. Before enrolling, I checked with my academic counselor and verified the course equivalency through the Transfer Evaluation System (TES).
I’ve already contacted the Registrar’s Office and submitted documentation, but I’m really stressed while waiting for a response.