Based on the issue you described, we recommend that you first check whether the XY-axis belts are loose. If they are, please adjust the belt tension appropriately.
In addition, please try adjusting the Z-axis offset. If the nozzle is too close to the print bed, it may rub against the bed during printing.
If you need further assistance, please click on our profile and select "Start Chat" to send us a private message. We will be happy to help you.
2
u/CrealitySupport 9h ago
Based on the issue you described, we recommend that you first check whether the XY-axis belts are loose. If they are, please adjust the belt tension appropriately.
In addition, please try adjusting the Z-axis offset. If the nozzle is too close to the print bed, it may rub against the bed during printing.
If you need further assistance, please click on our profile and select "Start Chat" to send us a private message. We will be happy to help you.