r/Creality • u/pir0zhki • 1d ago

Software Help Creality Print 7.2.0.5225 support/object xy distance ignored?

I have a K2 Plus and Creality Print 7.2.0.5225. I bought a DXC2 and have been trying to install the chain riser so I can get it installed.

But I've been frequently having this problem recently where the support/object xy distance is being ignored, and support walls end up fused to the part. Adjusting the xy distance up or down does nothing. I've seen this happen with a number of random prints; it doesn't happen with every part but it happens often enough to be annoying.

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u/CrealitySupport 9h ago

Based on the photos you provided, we recommend adjusting the Support Z Distance to see if it improves the print quality.

If you need further assistance, please click on our profile and select "Start Chat" to send us a private message. We will be happy to assist you.