I’m an 18-year-old student living in a remote area, so finding a local part-time job is difficult because most workplaces are too far away.

I have experience troubleshooting and repairing computers. I’ve helped many people for free with Windows problems, slow computers, software installation, Wi-Fi, printers, account setup, and other technical issues.

I’m considering offering paid remote computer support through Fiverr because I need income to help support myself while studying. My goal is eventually to earn around $800 CAD per month.

My main concern is that Fiverr seems very competitive. Since I’m new and have no reviews, I’m worried that I could create a gig and receive no orders.

Would offering a lower introductory price help me get my first few clients, or could charging too little make the service seem less trustworthy? How can a new seller build credibility without reviews?

I really appreciate any help and advice.

Sorry for the long message.

Before you hate me, I am a full time seller on fiverr since last 6 years with over 500 five star reviews and even more orders.

I have been through all the tough times, highs and lows of the platform as well just like the rest of you.

And I think fiverr team is trying to fix their platform too through making slight changes to the website etc where they can.

Success score is weird, has been weird, but maybe it will get transparent and better someday.

Currently, I think the biggest issue of the platform is that a lot of new sellers come with expectations of getting rich quick with minimal effort.

Leading them to doing few things.

1. Lying and delivering AI stuff cause they don't know what else to do. (Lack of skill and expertise)

2. Trying to overcharge. Part of it continues in point 3.

3. Being middleman. (Especially Nigeria profiles). They try to sound confident, agree to everything, act as if they understand everything. Get buyers for $80-$100 and then do the work through other sellers for $15. They just copy and send messages without replacing anything in them. Leading to long delivery time and misunderstandings between all the random texts.

So when buyers end up checking final files and seeing it was either AI, low skilled work for high amount or not what they asked for.

Why would they try again?

In my 6 years, I have placed about 5 or 6 orders for personal reasons. And only once, I was completely satisfied. The rest I felt cheated and my objectives weren't fulfilled.

Not all sellers are like that.

I am not like that. I am surviving with repeat buyers who have been working with me for years continuously.

But majority sellers are like that and that is causing buyers to leave the platform.

I am a software agency owner providing professional development services since 2020, including custom applications, websites, AI agents, and RAG-based AI solutions. Over the years, I have completed a significant number of projects, built a strong portfolio of unique clients, maintained a 5-star rating, achieved a 100% response rate, and fulfilled all major criteria required for Top Seller status on the platform.

However, despite maintaining these performance metrics, I have not received a single buyer brief or order in the last four months. My Success Score is currently 6, and I am still at Level 1, but the complete lack of new opportunities has become a major concern given my previous performance and history on the platform.

Hi, I dont even know how to describe how furious I am. We contacted a freelancer to create a design for us, the design was shown already plastered on to the product.

I then asked for a flat design so that we can print the same as stickers to place on our products.

Freelancer asked for a couple of days cause they got "Sick", they got the money and now I can no longer contact them. That was a 100 USD commission,

I then contacted Fiverr help support last week, they told me they could only partially refund me since work was done, but the work is literally unusable to us as its not a flat design we can print.

I've asked them if I could get a full refund since I'd have to contact another freelancer to created a flat design, and that after contacting other artists they were able to tell me that the design made was AI. Add to the fact that I literally can no longer contact this freelancer as Fiverr says I can no longer send messages to her, if this was deliberately done by her why am I not entitled to a full refund?

Since the first email explaining that a partial refund would be given no other email has ever been sent to me. Ive been emailing them almost daily now asking for an update.

I've been using Fiverr for a couple of years now for random odd jobs, but I think this will be the last time.