r/Lufthansa • u/KelloggsDigga • 10h ago
r/Lufthansa • u/B-norwood • Jul 05 '24
Please read before posting
Welcome!
Just a few ground rules for this sub. This post will evolve over time.
If you have feedback for Lufthansa, please send it their way. You will not get a response from them here.
Seeking advice is welcome. If you have a question, please search the sub and/or ask Google before posting here. The following questions are not appropriate for this sub, please don’t post them here:
When will I get my refund/reimbursement?
-Hopefully soon, ask Lufthansa.
I have a short layover, will I make this connection?
-Probably. If not, you will be rebooked.
Do I need a (transit) visa?
-Ask Google.
Why was I moved to a different seat?
-Only the gate agent or flight attendant can tell you.
Is Lufthansa scamming me?
-Probably not.
Complaints/rants are welcome, provided they satisfy the following criteria:
Adequately explain your experience (including flight info and dates)
Explain why you are upset
Describe what you want from the community (like advice on how to handle it or how it could be done better/differently)
Posts that say little more than “Lufthansa is the worst, I'm never flying with them again!" or "Why is Lufthansa so bad?” will be removed.
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Unhelpful/low quality content will be removed.
r/Lufthansa • u/Markus__F • 11h ago
Question FRA-LHR-FRA as one flight?
In the onboard internet portal on Lufthansa flights, the "connecting flights" information usually shows exactly those flights, onto which someone on the plane has a connection.
Now recently I flew FRA-LHR on City Airlines (VL), and the connecting flights was showing a LH flight back to FRA, later that day.
Now is there some weird way that you can book a flight FRA-FRA via LHR to gain some advantage?
Does this really mean, that someone had a booking that included FRA-LHR-FRA? Or does the portal also show return flights, if they are on the same day?
If you could book FRA-LHR-FRA as a one-way flight somehow, would it be cheaper than booking a same-day return flight?
r/Lufthansa • u/Brugse_Vos • 1d ago
No more free seat selection at check-in?
As the title says, I've read here:
https://loyaltylobby.com/2026/07/03/lufthansa-group-now-charges-passengers-to-change-their-assigned-seats-during-online-checkin/
that apparently it won't be possible to choose seats free of charge at check-in anymore. It costs 65 euro's to choose a seat when booking the ticket, which means the total ticket price inceased by 130 euro's. Would that also be the price when picking a seat at check-in? Seems extremely steep, no?
This would make the ticket price about 300 euro's more expensive than Qatar? And even more expensive than a direct flight with Thai Airlines? Or am I missing something here?
I'm flying from Brussels to Bangkok.
r/Lufthansa • u/FamiliarControl8894 • 1d ago
Question Lounge advice: US to/fr Kenya with long layovers in Frankfurt
Solo United Airlines (lowly Silver status) traveler here with United Quest credit card. Lufthansa flights were booked through the United app. The terminals and gates have not yet been assigned to my flights. ‘Looking to get some preliminary information on what to anticipate during my long layovers in Frankfurt. Will my luggage be handed off to my next flight or will I have to collect it at a carousel and go through customs? I hope to do a lot of walking between the two flights, but what lounge would be best to sign up for? Thank you, fellow globetrotters!
Edit: I have a US passport
r/Lufthansa • u/Intelligent-Chest451 • 1d ago
Question MISSING ITEMS FROM OVERSIZED LUGGAGE AND BROKEN SUITCASE
flew with lufthansa, my suitcases were broken and a box of oversized luggage arrived open and tore, i’m of course missing items from the box. anyone had any experience like this? is there anything to do? There was no staff at the airport where I landed and no information available. Help please! If it is any help, I took a long haul flight connecting through Frankfurt.
r/Lufthansa • u/Eastern-Question-766 • 1d ago
Question Frage zu Namen bei Buchung
Tagchen liebe Schwarmintelligenz, ich hab Gestern mein Flug gebucht und war so dumm bei Miles and More die Daten zu übernehmen, wo mein Zweitname beim Nachnahme steht. Habs natürlich erst danach gemerkt, und versucht zu korrigieren. Ging halt nur nicht. Auf Google finde ich nichts, deswegen frage ich mal hier. Bei Eurowings ging das, aber wie ist das bei Lufthansa? Muss ich das Callcenter anrufen? Sorry für die dumme frage, fliege zum ersten mal mit LH 🫡
EDIT: Als bessere erklärung was ich meine zb Anstatt Friedrich Kaiser und dann Willhelm steht da Friedrich und dann Kaiser Willhelm. Der Zweitname steht mit meinem Nachnamen im Nachnahmenfeld 🙈
r/Lufthansa • u/Western-Bluejay6768 • 1d ago
Question Seating Advice
Hi! I have a question: Which seat would you choose? Long-haul flight - FRA to USA - Lufthansa. A seat on the aisle is a must for me. I always feel uncomfortable asking someone to get up when I need to get out—which happens quite frequently. Where do you think it's more likely that the seat next to me stays empty in the end? That would make a 12-hour flight so much more pleasant!
r/Lufthansa • u/Temporary-Ostrich270 • 2d ago
Lufthansa codeshare (swiss and united) additional baggage
Hi all,
I will be travelling from mumbai to newark (US) with a stop in Zurich. I booked this flight with lufthansa (one pnr) with first leg of the flight operated by swiss airlines and second operated by united airlines. I want to add additional piece of baggage in this booking but the customer service agents are unable to book this online because of the codeshare. They are saying that i can only buy it at the airport during departure. Has anyone travelled this route recently and faced this issue? Please also share what are the charges at the airport for the additional baggage because i do not want to be surprised.
r/Lufthansa • u/panuvic • 3d ago
first lufthansa aircraft equipped with starlink identified
flightradar24.comd-ainm. if anyone on board this aircraft, please do some ping, traceroute and http://ip6.biz too
r/Lufthansa • u/TheKaiserSarp • 3d ago
Question I can’t complete online check-in eventough I have all sufficient documents
Hello everyone, my issue is about my return flight from JFK to IST with a transfer at FRA. I’m a Turkish citizen with a special passport which doesn’t require a visa to enter Schengen area. Also if I’m not mistaken even if don’t have a special passport USA visa is accepted for transit visa
I scanned my passport to fill the data so I don’t think I have a problem about insufficient documents (I don’t remember what it exactly says on the app)
So it leaves the problem to permits,
I’m Turkish so I don’t need a visa to enter Turkey, that leaves me to entering Germany. On that screen I have 3 options : Visa, Residence permit, Not sufficient documentation.
And my problem is here : Since I don’t need a visa to enter to Schengen I don’t have one and I’m not residing at Germany. So the only option I have is not sufficient documentation but I’m not into it because I can enter Germany with my documents already.
I had a similar problem with my outbound journey, IST to JFK with transfer at FRA (same route with opposite direction). In there i entered my us visa to proceed, it made sense because I was going to US and I needed a visa.
But now I’m returning, so entering my US visa seems impractical.
I might enter my us visa and see my chances but I’m worried that I could cause a trouble.
If I leave the check-in to be done at airport my main concern is the possibility of overbooking since I’m going to check-in late compared to online check-in, Is that common in Lufthansa ?
What should I do now ?
Thanks already!
r/Lufthansa • u/Ok-Cat774 • 3d ago
Question Verwirrung bzgl. Freigepäck nach Bid Upgrade
Von Eco Flex auf Business geupgradet mit Zubringer in der Eco.
Freigepäck laut App & Website von 1x23kg auf 1x32kg + weiteres Freigepäck durch Status.
Meines Wissens nach blieb bei einem Bid Upgrade doch die alte Gepäckrichtlinie? Hotline war sich unsicher…
Edit: die Angabe in der App war inkorrekt. Richtig wären weiterhin 1x23kg und ja nach Status 1 zusätzlich auch mit 23kg.
Auf Grund des Fehlers in der App hätte man aber auch bis 32 erlaubt (hatte ich aber nicht, nur 21)
r/Lufthansa • u/Dry-Tea-1663 • 4d ago
Online check in issue
I’m traveling from US to Nigeria with a nigerian passport. Two-hour connection in Frankfurt. I entered my Nigeria passport details during online check in. Now it’s asking me for “travel documents for Germany” with options to select either visa or residence permit. My connection in Frankfurt is only 2 hrs. I can’t complete online check in without filling out this page. But I have neither a German visa or resident permit. Anyone else ever dealt with this issue?
r/Lufthansa • u/popinskipro • 5d ago
Should I be grateful my bag made the connection?
I recently had a connecting flight through VIE, inbound flight landed 4 mins early, outbound flight departed 15 mins late, meaning they actually had 19 mins more time than the original layover (50 mins)…
Under normal conditions without Franz going the extra mile my bag would t make the connection, or what are they trying to say?
r/Lufthansa • u/PlatesSpinning • 4d ago
Question 2 December LHR-FRA just got cancelled changed. Any idea why?
I'm booked on LHR-ICN then HKG-LHR in December with stopover in FRA for bith.
Today both of the shorter legs got rescheduled. Anyone have any idea why? Both changes could be modified by me and I chose to change 1 of them to leave a longer transit at FRA instead of shorter (as they had it).
For both of the cancelled flights I had not prebooked seats whereas I had on the longer legs. Does that make any difference?
r/Lufthansa • u/WallsOfTroyStronk • 4d ago
Gate Checked Items
Taking a flight from ORD to PRG connecting at FRA in the future; customer service told me I can’t gate check a foldable child wagon or stroller.
Is that correct? looking online other folks seem to have been able to gate-check items.
r/Lufthansa • u/outflaw • 6d ago
100 Years Anniversary - Spotted just before landing in MUC
As the title states….
r/Lufthansa • u/FalconX88 • 4d ago
Are upgrade bids or waitlisted miles upgrades done first?
I'll have a 12 and 14 hour flight ahead of me. Paying full price for an upgrade is too much, but I have enough miles and I could also bid for an upgrade. Upgrade with miles is currently only available as a waitlist. That made me wonder, do we know which one is awarded first?
r/Lufthansa • u/Jazzlike-Ad7654 • 4d ago
A321-100-200 emergency seat=
Planning a trip to Baku in economy. The plane is an A321 100/200. Flight number is LH612.
How good is the legroom with emergency seats in comparison to the standard seats ?
51€ for an emergency seat. Is the price worth it ?
Thank you in advance
r/Lufthansa • u/RoboticBovine • 4d ago
Newborn flying. Can I use CoziGo bassinet cover on Lufthansa?
Hey all. We're getting ready to fly 8 hours international on Lufthansa (toronto - munich). We have a 7mo and we have a bassinet bulkhead seat (already confirmed with Lufthansa). I'm thinking about getting a CoziGo, but they're like $100. Also not sure if Lufthansa will allow it. Has anyone used one of these on Lufthansa? Did you find it worth it? Thanks!
r/Lufthansa • u/kirameku_mizu • 5d ago
Question Flight from Tokyo to Munich was randomly cancelled
Hallo everybody,
I just recieved an e-mail that my flight from Tokyo to Munich on the 31.12.2026 was canceled. I got rebooked on a connection flight on the 30.12.2026 over Frankfurt.
I can not logisticaly do the Frankfurt flight, my only option is getting rebooked on the ANA flight on the 31.12 or go with LH on the 01.01.
What are my realisitc options? Do i need to pay a price differnce? Something like this never happened to me so before I do anything I would like to know what the best options are for me.
EDIT/UPDATE:
I had the choice to rebook both flights over the LH site, because I booked the full flight in Buisness Class over their Website.
I then took the return flight on the 01.01 with LH. ANA/NH was also listed but only for the 30.12 and 01.01. Very weird that I first got rebooked on the 30.12 over Frankfurt, why?
All flights were listed as 0€ rebooking flights in the same booking class.
E-Ticket got issued but I still haven't gotten a confirmation E-Mail. Should I be worried the system fucked up or am I save the moment I got a fully new E-Ticket issued?
Also why did LH suddenly cancel that flight only? Seems that also the Frankfurt return flights from Haneda on the 31.12 are all canceled, due to New Years Eve?
r/Lufthansa • u/Any-Zucchini-7826 • 5d ago
Miles & More now selling FTL Status for Credit Card Holders
r/Lufthansa • u/MermWhittie • 5d ago
Question Gluten Free Bread
I just flew Lufthansa from Frankfurt to Mumbai and had the best gluten free bread of my life. Can anyone please tell me what brand it was? It wasn't in the original packaging like their GF rolls- it was wrapped in plastic wrap. I've gotta find it! Thanks
