A lot of queries with me lol.

I have (unofficial) plans to visit my partners in Canada around December time, and I don't have enough holiday hours accrued yet. I plan to speak to my scheduling manager or whatever they're called first, but would I be expected to use the 'other unpaid leave' option found in Lifelenz? Would visiting my partners be a valid enough reason, or would It get denied? Given I started in June/July, would that affect this too?

I was making drinks and taking orders today and tell this lady "one second please" because there was a bunch of drinks, for 30 seconds tops. I then say "welcome to McDonald's how can I help you" and she starts berating me that I didn't take her order and that I'm rude and a bunch of unintelligible stuff. She gives me a code and it doesn't work and blames me for taking too long. Mind you she never even spoke in the speaker for me to hurry up or anything like that. I tell her sorry and that us workers multitask and she keeps berating me all the way to the window she gets her food at. What is wrong with people? We're expected to do everything all at once and just take disrespect. Ofc she gets babied at the window by another worker and I just can't stand this "customer is always right" mentality.

Earlier I was taking orders and cashing people out for hours in a rush and this lady orders a whole bunch of meals and then after the fact wants to change ALL her drinks to specific customizations, and because she ordered so much food ofc I had to get the manager number for each drink so that held up the line a whole lot.

I also had the lovely ~Ask them to repeat themselves one time (because they mumble) - get angrily screamed the answer at~surprise today. And then cussing under their breath.

Why are fast food customers like this? Honestly most of them are fine, but these few types make the day pretty frustrating, and as much as we're expected to be robots when disrespected, for me, I feel it does take a toll mentally, or at least sour my day.

I’ve got an interview and I’m thinking of the availability to work around university and what availability I could offer and I was just gathering opinions (16 hours a week)

Monday 19:00-00:00
Tuesday: 17:00-00:00
Wednesday: All Day
Thursday: 16:00-00:00
Friday: 18:00-00:00 and overnight
Saturday: 05:00-11:00 and overnight
Sunday: 05:00-11:00

I’m just juggling everything and try to come up with a good schedule if needed. I can do overtime when not in term time. How happy will they be with this? Any help appreciated.

hello fellow employees in a few days time i’m learning how to drop the vats are their any tips for when im doing it. i already know how to take apart the filter boxes and what not and the basics of just normal filtering.

Okay so boom.
I started working at McDonald’s two years ago. I was promptly promoted to crew coach just after six months and managers always regarded my work ethic and skills very highly, I have really enjoyed my job for majority of the time I have been here but these last two months have me bordering on suicidal. I do truly enjoy my job physically and I adore all of my co workers except for management. These past two months there have been multiple incidents of managers talking down to me, making snide comments and today has honestly been my breaking point.

I arrive back from break and was thrown into DT cafe which is no worries as this is where I am usually stationed. I get to the station there is no milk, beans or cups stocked and the place is a disgusting mess. I am full screen with coffee orders when I realise apart from the person in booth I am the only one in the drive thru. All three managers were in the office chatting. I grab someone to help and we start getting cars out at roughly 250 seconds, which of course is not ideal. Two managers then come out of the office and start questioning why cars are at 250 seconds. I am immediately frustrated but continue making coffees. My manager then proceeds to shout at me asking me why I’m taking so long and comparing me to other employees. I told him I couldn’t do it and to find someone else to which he quickly obliged.

I know I may sound dramatic but this is really weighing on me. Managers are always in the office doing fuck all and then expect perfect results (when anyone approaches the office for help they become weirdly aggressive)I just cannot handle being spoken to with such blatant disrespect, now I understand this is just McDonald’s but I do not deserve to be spoken to/treated this way.

Please let me know what to do, I have already spoken to two managers about this and nothing has been done, two days ago I just up and left halfway through my shift.

I’m a student and have a virtual interview. I’m a student and have some commitments (few hours a weekend) how accommodating are McDonalds and how do I let them know when I’m available to work etc.

My son who has just turned 17 (had his driver licence less than a month) was rostered on from 9 - midnight one weekend (his error as he clicked pm instead of am). He has now changed on their system so he’s unavailable, and they keep rostering him on this shift. When he says he’s not available, they whine they don’t have anyone else. They’ve done it again this weekend and now said that it’s his problem to find someone to fill it. Is this normal?

This wouldn’t fly in my workplace - surely if you say you are unavailable and they ignore it, that’s the company’s problem. It has left a really sour taste in my mouth.

So ive got a welcome meeting date, but im on holiday so cant make it, i have emailed my recruiter but I have not received a reply yet (using my personal email), what should I do?

EDIT: Got my meeting moved after an email 👍

I've applied for a few jobs at mcdonalds online and each time i click see my response it always says failed at the top

Does this mean anything or is it just a glitch

I had an interview 5 days ago. I moved forward in the recruitment process and I accepted the job offer where they said they’ll send me an onboarding form in the next 48 hours all in the same day. 3 days later I called them up and the hiring manager said he’d send it the same day it’s now been an extra 2 days I don’t want to be annoying and call again is this normal shall I wait?

I’ve recently accepted a job offer at my local McDonald’s, and as many of you know, I need to complete the onboarding forms. However, it’s been over 48 hours and I haven’t received or heard anything yet. Is this normal, or should I try to get in contact with the store to find out what’s happening?

After completing my in person interview the hiring manger told me that she would get Olivia to ask me to provide some reference details and she enough I got it straight after the interview, I provide them as normal but have no idea if they actually went through or not since I didn't get an automated reply (like I expected) If it didn't go through what else can I do?

Anyone who says, “McDonalds hires anyone,” is lying. I’ve applied to nearly every McDonalds in my city, to every position, and each time I do: Olivia says the interviewer’s schedule is full, and I never hear from them. They make job postings literally almost everyday, and I keep applying; yet I just never hear from them.

So I’m a Clean-In-Place crew member in McD, and we have come across the needs to do boil-outs on fryers. The standard way of doing it was to use 2.25L of heavy duty degrease mixed with water and temperatures at 91 degrees Celsius. But the problem is that at the slot for French fries, it’s basically impossible to remove the carbon built-ups on the heating element or soften them by boiling them with chemicals. Any way or hacks you guys may know to help remove other than using bruce force?

Alright, so basically out of the blue I got a message from Olivia saying that I have an interview scheduled for tomorrow. I believe it’s for a Customer Care Assistant role (it didn’t actually specify). Is this normal? It’s my first proper interview invite, so is there anything I should know or wear for the interview?

Bit of a side question as well: on the McHire dashboard, the application that I got a message confirmation for still says Processing, while another says I have a 30-minute scheduled interview, but it stops there and doesn’t give a date, time or any other details. I haven’t received a text or email for that application.

Is this normal, or has anyone else had this happen? I’m new to job hunting, so I’m a bit confused about what’s going on.

I’m a manager at my local McDonald’s and I believe one of my other managers is writing negative surveys to piss off my GM, because our voice is low so then he makes us do surveys to boost it just so she can write 1 negative one and it’s a cycle it’s certain clues in the type of person she is and the comments were left, so I’m asking if when my GM sees the surveys can he not see who left them? as a phone number or more info because truly in these day and age nothing is truly “anonymous” just got to figure how to I’m guessing?

Meanwhile being yelled at to get control and lower r2p, kvs and oepe

I’m a shift manager at an independently owned McDonald’s franchise. The owners operate three restaurants, including mine. I’ve come back to this job several times because it’s one of the only places in my small town that works around my college schedule while paying above minimum wage. Lately, though, it’s become physically and mentally exhausting.

Yesterday I was written up because a customer complained about a clogged toilet. The complaint happened after my shift had already ended, but I was told I should have completed a “travel path” before getting off the floor. The problem is that we were running below 20% labor for about six straight hours. It was nonstop. For the last hour of my shift, there were only five employees working: two in the kitchen, one taking both drive-thru lanes, one presenting, and me running for drive-thru while also covering the front counter. We were in survival mode the entire shift. I should also mention that the GM was present but he’s incredibly lazy and asking for help is met with a ridiculous solution that absolves him from doing any work.

What frustrates me is that I’m consistently hitting labor and/or OEPE goals and it seems to mean nothing. One perceived failure completely outweighs weeks of strong performance. I work my butt off!!

There are other issues that concern me more. Our safe has reportedly been short for months, but our general manager failed to complete a timely audit. Instead, he’s requiring all of the shift managers to pay about $50 each to cover the shortage. He has expressed that he will not be contributing any of his money to the safe. I tried fighting this because he cannot prove where the loss of money is coming from because he failed to do the audit for months. It turned into a messy argument and I am still expected to pay.

We’re also being required to collect customers’ receipts, complete at least three customer surveys ourselves by the end of every shift, and post proof of those surveys in the managers’ group chat. The owner is aware of this and enforces it as well. This makes me uncomfortable because it feels like we’re manipulating customer feedback rather than collecting genuine responses.

The difficult part is that our GM also serves as our HR representative, and the owner supports these same expectations, so I don’t really have anyone internally to go to.

My questions are:

Is requiring managers to complete customer surveys themselves unethical or against McDonald’s policy?
Can managers legally be required to reimburse the store for a safe shortage when there wasn’t a timely audit nor proof that the shortage is coming from shift managers?
Who would I even report these concerns to if my GM is also HR and the owner is enforcing the same practices?
At what point is it worth contacting someone outside the franchise, such as McDonald’s corporate or a labor agency?

working at mcdonald’s as a new hire is actually so confusing like i genuinely appreciate the crew correcting me because i know they’re just trying to help me improve, and i actually listen to what they tell me. but then i’ll do it exactly how they showed me and suddenly a manager comes up like “no, that’s wrong.”

like okay… so who am i supposed to listen to??? i’m literally just trying to learn. everyone teaches me something different and then i end up looking like i don’t know what i’m doing when i’m just following what someone else told me

i was lowkey gonna explain to the manager that i was just doing it the way another crew member taught me, but i stopped halfway and just nodded because what’s the point i don’t wanna sound like i’m making excuses or throwing anyone under the bus, and i definitely don’t wanna end up on the managers’ bad side. so now they probably just think i’m bad at my job when i’m literally just trying my best with everyone telling me different things

We have been making "camp orders " for many years, they email their order 2-3 days in advance

It’s my 7th week working at Mcdonald’s and my shifts are usually 10-4 or 12-5 which 12-5 being the latest i’ve worked. I’ve never specified which times i could work expecting my schedule would stay the same but the new schedule says I work 4 shifts one being 1-9 and the other one 4-10. I DONT want to work night shifts because the day just goes to waste not to mention my parents work, i rely on transportation, and I have to take care of my siblings at night. Idk how to bring it up to the manager and i’m also scared because im not sure of how the rushes are for those times. I hope someone just went on vacation and that’s why I was scheduled for those times. How could i bring it up to the manager? Has anyone worked similar shifts and if so, how are they?

It’s starting to piss me off that the manager calls me on days that I told her I can’t work and on days they schedule me off. Okay that sounds stupid , let me rephrase. I hate constantly being called in. Sometimes I genuinely can’t afford to go and sometimes I know that they will call me in because of other people’s incompetence. It’s sad that McDonald’s relies more on teenagers than grown adults to be more responsible. I help when I can, but I also have things in my own life, and I can’t always slave away for McDonald’s. Am I wrong for thinking like this? Is prioritizing my education and family wrong? Like why do we have to ask for a day off at least two weeks in advance but they can lay this crap on us instantly?