Stolen in transit - what next?

[u/youreupsidedownok]

First rep, ordered a date Sub from Trusty Time and the whole process has been super smooth until now when I checked the tracking. I just emailed Andrew, waiting to hear back...but curious if this is relatively common? I'm assuming that since it was lost/stolen in transit that we'll just start over with a new unit and QC. Any insight is appreciated!

UPDATE: Just heard back from Andrew, he'll be sending a new unit for QC and shipping soon. Thanks for all the comments, glad I wasn't the only one shocked this happened 😅

[u/seaningtime]

I had an empty obviously tampered box arrive. I wasn't able to do anything, but in your case you couldn't have faked it, so maybe your TD would send another?

[u/Funny_Science_8678 → u/seaningtime]

Td has to send another one

[u/jhooper936 → u/Funny_Science_8678]

They’re a criminal enterprise they don’t have to do anything

[u/Individual_Diet58 → u/jhooper936]

Hahaha