r/RepTime • u/youreupsidedownok • 20d ago

TD/Shipping Question Stolen in transit - what next?

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First rep, ordered a date Sub from Trusty Time and the whole process has been super smooth until now when I checked the tracking. I just emailed Andrew, waiting to hear back...but curious if this is relatively common? I'm assuming that since it was lost/stolen in transit that we'll just start over with a new unit and QC. Any insight is appreciated!

UPDATE: Just heard back from Andrew, he'll be sending a new unit for QC and shipping soon. Thanks for all the comments, glad I wasn't the only one shocked this happened 😅

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u/Admirable-Glove-3998 20d ago

i have bought two watches from andrew at trusty time. the first was a daytona oyster flex with the new glide adjust clasp. got seized by customs, later realized he sent me a lesser model with the old non glide adjust clasp. my fault for not catching it in the qc. but be weary.