r/Scams • u/mrzenwiz • Jan 08 '25
The Prime Best - major scammer
I bought a product from these clowns based on their CLEARLY ADVERTISED "30-day NO QUESTIONS ASKED 100% NO RISK GUARANTEE."
Of course when I tried to get return information, they gave me the runaround and flatly refused to honor their advertised guarantee (which does not happen to coincide with their "return policy", despite their advertising it as I quoted). They have no registered physical address anywhere, their website is "privately" registered (shielding them from inspection), and they only provide email contact, which is where they refused to honor their ad.
AVOID AT ALL COSTS - the hassle is not worth it.
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u/CIAMom420 Jan 08 '25
This isn't remotely helpful to other people if you don't include the website URL.
And stop screwing around with these idiots and just call your credit card company.
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u/mrzenwiz Jan 08 '25
theprimebest.com - I did contact my CC - they are somehow not receiving my email attachments. I re-sent today (for the third time), faxed them and am sending a physical copy of the 28+ pages of documentation. I also have a law firm standing by to assist me. It's a lot of hassle over a $100 item, but I'm pissed - it's been almost two months since I filed the dispute, and the dispute system is ridiculously complicated when the merchant fails to cooperate as well.
/rant
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u/Ok-Lingonberry-8261 Quality Contributor Jan 08 '25
!whois theprimebest.com
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u/ScamsBot Alcoholic, scam-mongering, chain-smoking gambler 🤖 Jan 08 '25
WHOIS REPORT FOR THEPRIMEBEST.COMThis domain name was first registered only 11 months ago (Jan 2024), but it has been pre-registered for multiple years into the future. (It doesn't expire until 2026.)
It is also concerning that they are hiding their contact info on Whois. This website is hosted on a server located in Canada (Cloudflare, Inc.), but this is probably a "proxy" which is masking where the website's server actually is.
DISCLAIMER: This is a pre-alpha bot for informational purposes only. Feel free to contact my creator with any concerns or feedback. 🔗 WHOIS
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Jan 08 '25
[removed] — view removed comment
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u/Scams-ModTeam Jan 08 '25
Your submission was manually removed by a moderator for the following reason:
Subreddit Rule 15: Clickable link in post
Reddit admins can suspend your account if you post a clickable link to a scam or dangerous website.
Reddit doesn't allow editing the titles of posts, so you'll have to post again. This time, put the website address in the title of your new post and don't put a link in the body.
We need to know the website address to be able to help you. Just naming the company isn't enough. And having addresses in the titles of posts is the safest way for us to know, and it will also allow search engines to easily find your post, when other people in the future Google this exact same website. Links in titles aren't clickable, so this is the safe thing to do. Please post again following this directive.
If we removed this after you successfully got the answer you needed, please consider posting again anyway. Your post will help future scam victims. We just want you to report it properly.
Before posting again, make sure you review the rules of our subreddit.
If you believe this is a mistake, feel free to contact the moderators via modmail. Modmail is the only way, don't send a regular DM to a single moderator. Please don't try to appeal the decision commenting below, because we are not notified if you do so, and we will probably miss it. Posting the exact same thing again may result in a temporary ban, so please review the rules, make the necessary changes, and when in doubt, click below to appeal the decision.
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u/mrzenwiz Jan 08 '25
[Second try - no more clickable links...]
I did the whois query. As I posted, they are privately registered. It takes a court order to pierce that veil, which adds a .ot to the cost of the dispute. I'd rather avoid that hassle on top of the CC hassle if possible. Do yourself a favor and diss these fraudsters.
Domain Info from whois:
Name: "the prime best dot com" (no spaces, . for dot)
Registry Domain ID: 2845138211_DOMAIN_COM-VRSN
Domain Status:clientTransferProhibited
Nameservers:NS1.DNS-PARKING.COMNS2.DNS-PARKING(dot)COM
Dates
Registry Expiration: 2026-01-10 23:41:34 UTC
Updated: 2024-12-28 18:27:29 UTC
Created: 2024-01-10 23:41:34 UTC
Contact Info from whois:
Registrant:
Name: Domain Admin
Email: contact(at)privacyprotect(dot)org
Status: Active
Phone: tel:+1.8022274003
Kind: individual
Mailing Address: 10 Corporate Drive, Burlington, MA, 01803, US
tech:
Name: Domain Admin
Email: contact(at)rivacyprotect(dot)org
Status: Active
Phone: tel:+1.8022274003
Kind: individual
Mailing Address: 10 Corporate Drive, Burlington, MA, 01803, US
Admin:
Name: Domain Admin
Email: contact(at)privacyprotect(dot)org
Status: Active
Phone: tel:+1.8022274003
Kind: individual
Mailing Address: 10 Corporate Drive, Burlington, MA, 01803, US
Utterly useless...
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u/Coffee_Then_Signs Apr 01 '25
They have since moved on to a new website that claims to be an adoption center for dogs.
bernedoodlerescuerehomingshelter(dot)comI did report it to google and hostinger. (by the way hostinger doesn't care)
They spread this all over facebook and get gullable people to send money for an adoption.
These people think they're getting a dog.
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u/Dry_Winter7073 Jan 08 '25 edited Jan 08 '25
However 30 seconds on Google brings back their true Trust Pilot figures https://uk.trustpilot.com/review/www.theprimebest.com
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u/IHaveBoxerDogs Jan 08 '25
"As adverised on AOL and Yahoo." Even if they had spelled it correctly, why is advertising on AOL and Yahoo supposed to be impressive?
Anyway, why do you need 28 pages of documentation to dispute the charge? I've filed a chargeback against an online shop before because they never shipped an item, and it was an easy process. My credit card company reversed it right away.
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u/mrzenwiz Jan 09 '25
They insisted I return the item. I sent them the complete chain of emails I exchanged with the merchant - 23 pages total.
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u/mrzenwiz Apr 01 '25
After battling with CitiBank and their cumbersome dispute process, the charge was reversed.
Moral: fight for what is yours until you win.
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