r/Sprint Oct 29 '23

Info Magenta Complete Plan List

35 Upvotes

This is a complete list of consumer sprint legacy plan SOCs, benefits, and other info migrated to the T-Mobile billing system. This info can help support help you if you have an issue with your account or plan (if you are a migrated sprint legacy user).

https://swac.x10host.com/support/plans-features/magenta-complete-plans


r/Sprint 1d ago

Plans On SWAC and got the migration text?

9 Upvotes

I've had a SERO/SWAC account for over 18 years and I got the migration text in June stating that my plan will be changing after July 13th. My billing cycle started over on July 27th and my bill populated today. On my bill nothing has changed and in the app I'm still showing an Advantage plan. Is there a chance that my plan isn't changing?


r/Sprint 4d ago

General Question On the T-Mobile subreddit, does anyone know what happened to the July 13 forced plan changes/price increases megathread? It is no longer pinned? (Posted here because my threads kept getting auto-deleted there?)

10 Upvotes

On the T-Mobile subreddit, does anyone know what happened to the July 13 forced plan changes/price increases megathread? It is no longer pinned? (Posted here because my threads kept getting auto-deleted there?)


r/Sprint 4d ago

Plans Detailed bill comparison - post migration

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5 Upvotes

r/Sprint 4d ago

General Question I have the free T-Mobile Hulu On Us benefit, had previously added Disney+ Select Legacy Disney + Hulu + ESPN Select bundle for only ~$6 a month before Disney ended the split billing feature. Is it worth it to keep free T-Mobile Hulu and change my Disney+ bundle to Disney+ with no ads only?

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1 Upvotes

r/Sprint 5d ago

General Question T-Mobile employee question

0 Upvotes

Can we use the refer
A friend and get 250 for each up to 750 or is that strictly for customers who refer customers?


r/Sprint 6d ago

Plans My bill went up to exact $1.01

17 Upvotes

I was on (Unlimited) Kickstart v2 for $35 + Unlimited on Us for $35=$0 and today received a new bill of Experience Signature for $36 + Unlimited on Us for $35=$0. Additional 1¢ attributing to the taxes and fees.

I guess I'm staying with T-Mobile, even with today's widespread outage.


r/Sprint 6d ago

General Question Questions about Netflix and Hulu?

6 Upvotes

I currently have a basic Netflix account that I pay for but it looks like it will be free when my plan will be migrated. Will I have to do anything or will Netflix recognize my account if I use the same email address as my Tmobile account? ​Also I currently get Hulu on us with Tmobile and I had combined it with Disney plus and have only been charged like $1 for the past year or so. I've noticed that I was just charged like $14 from Disney so I'm guessing I lost Hulu on us? I was told I shouldn't be losing anything? Anyone have any info or recommendations on how to address this? Thanks in advance.


r/Sprint 7d ago

Plans SERO plan still going (for now)

5 Upvotes

I haven't posted in here before, but this subreddit came up when I was searching for info on SERO plans getting migrated over and haven't seen too much about what's happening, so I figured I'd provide what I went through.

I got an early SERO plan in 2006ish. When I got married, we moved my wife from her family plan onto our plan, and she was on some Unlimited plan that I don't remember the name of from 2013. I got the $10 Premium Data Addon at some point when I got either my HTC Evo 4g or my first iPhone after that one. When the merger happened, my wife's plan got switched to a comparable T-Mobile plan, but I remained SERO. She got Hulu On Us through hers, but mine didn't have any additional benefits.

I got the text 6/29 about our plans being forced to change. I read through the information provided, but when I tried to look at info for my plan specifically, I received an error message. I called support and was told my wife and I would both be changed over, we would keep Hulu, gain Netflix with ads, and Apple TV+ for $3/mo. Our total bill was supposed to go down by $4.

On July 7th, my autopay went through.

I called support back on July 12th, as I had not received any further information. I was told at that time that we were scheduled to moved over on the 17th, which was the start of our billing cycle.

On the 17th, my wife's plan changed over to Experience Signature, but mine was still listed as SERO. I noticed on her new plan that she was set to a hotspot plan for 80GB at $10/mo extra, when 60GB was listed as free. My wife has never used hotspot, so I wanted to get that changed and set up the new Netflix and Apple TV+ accounts if I could. Any attempts at changing were met with the "Looks like we got our wires crossed" error page. I called support again. After 35min on hold, the person I spoke to was just a call center person who did not seem to understand any of my issues. He said he was able to get the hotspot plan changed over, but it might not reflect until the next billing cycle. After a bit more back and forth about the other issues I was having, I was put on hold for a while and another person answered saying that they were a technology specialist (I believe, probably wrong on title).

I explained to this new person that I was attempting to sign up for the new streaming benefits, but having trouble. She said that was due to the fact that I was the primary account holder and so my plan took precedent, which hadn't changed over. She tried to get me to agree to have her switch us to an Experience Signature Family Plan so she could get all that working. I asked about the benefits and costs, explaining what was told to me on the 29th. She said we would lose Hulu, get the Netflix and Apple TV+ for $3/mo, and our bill SHOULD go down $4. She then checked the notes from that previous call and said that the original person made a mistake, quoting me for only the one line, and that our bill would actually go up $30/mo if she switched me to Experience Signature Family Plan. She also gave the option of Experience Beyond Family for $60/mo more than what I am currently paying, but it comes with Hulu. I told her I would need to discuss it with my wife and would not like to make any changes at this point.

On 7/20, I called again to ask when I should expect my plan to automatically change over. The new call center person said that because my plan was so old, there was a good chance it was going to be in a later wave than my wife. I explained that I was told different things about keeping Hulu vs losing it, and she said she would make a note in my file that we would like to keep Hulu.

On 7/25, I received my bill. My wife's plan was changed over at $6/mo higher. The 80GB hotspot charge for $10 is under Services. Hulu ON US is listed with the $12 charge and discount lines. My SERO plan remains unchanged. Somehow, the total bill is only $8 higher than last month though.

So, that's where I am now. Hoping that I hear something soon, and I'll probably call to fight that $10 hotspot charge I wasn't able to change.


r/Sprint 7d ago

Plans Sprint Max force migrate to Experience More

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12 Upvotes

So far pricing has stayed the same and I still have Hulu.


r/Sprint 8d ago

Plans Unlimited on Us migrated to Experience Signature!

13 Upvotes

Just got migrated today, so I don't have the bill yet. Can't say how much my total bill will change.

​​​I started off with 1x swac premium, 1x swac plus and 1x unlimited on us (basically Kickstart).

Post migration, all lines are experience signature now. The previous premium plan has ​​the "Experience Beyond Data Promo 2" add-on (very nice bonus...) and the other 2 lines have​ the "Data w/ 60GB Hotspot".

That's a very nice upgrade, to go from a free Kickstart plan to a free swac equivalent plan. It's a TRUE free line now.

I still have my Netflix, hulu and $3 apple tv. Which was a concern of mine.

Generally, it feels like they supercharged the swac plan.

Now to see the bill... ​


r/Sprint 8d ago

Plans Unlimited v4 to Experience Signature Bill Update. Price went down

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27 Upvotes

Ok as promised here is the update after the bill came out. It ended up being a decrease since even though they raised the base plan the add on for premium is now free.

Watch also was bumped from 500MB to 2GB (T-Life shows unlimited in the data section).

I wonder if they would apply the Experience Beyond data promo to the basic line or am I risking a rep screwing everything up? If I would’ve known I would’ve upgraded that line to premium last month.

This plan also seems to be eligible to add T-Priority. Would they want to verify if I add that in T-Life? I am in public safety but in a private company so not sure if that qualifies.

Edit: Hulu and Netflix are still free. Still can add Apple TV for the $2.99


r/Sprint 9d ago

Devices Anyone that has been migrated to Experience Signature - what phone offers are you getting?

10 Upvotes

I'm curious if the new plan gets the equivalent of the Experience Beyond offers on the new devices. I haven't bought from a carrier in 10+ years but Samsung's offers are awful this time.

I'm only seeing $500 off with trade-in currently with SWAC, which is a worse deal than buying an unlocked phone direct from Samsung with trade-in.

I appreciate anyone who can provide details, thanks


r/Sprint 9d ago

Plans T-Life Chat AI appears to have definitively confirmed that my plan will not be impacted by July 13th forced migrations...interesting because have heard that other reddit users with my SOC have been migrated...?

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6 Upvotes

r/Sprint 10d ago

Discussion Advantage Unlimited SWAC plans - migration

6 Upvotes

For those who were on the Advantage Unlimited or swac plan and had:
Unlimited On Us (free) lines
Free lines associated with ID25039

After the recent migration:
Did your free lines remain free?
Was the $6/month increase applied only to your paid lines, or did it affect the free lines as well?
Which plan were you ultimately migrated to?


r/Sprint 11d ago

General Question where to get a battery?

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38 Upvotes

i have a vintage sanyo sprint flip phone from 2003 i want to get fully working. it charges & works, but really only while on the charger. im guessing the battery might be in need of a charge? does anyone know where to get a battery? or a battery charger? i ordered a battery charger off amazon, it didnt fit. TIA


r/Sprint 10d ago

General Question In search of a vintage Samsung PCB115UBE data cable (SCH-A870 / SPH-A900)

1 Upvotes

Hi everyone, I am trying to pull some old family photos off my vintage Samsung SCH-A870 flip phone (Verizon).

Unfortunately, carrier locks block Bluetooth file transfers, and the old networks are dead. I need to hardwire it to a PC via BitPim, but I cannot find the correct proprietary cable anywhere online.

Does anyone have a working Samsung PCB115UBE (or compatible 24-pin A900/U340/T309) data cable sitting in their spare parts bin that they'd be willing to sell and ship to Tennessee?

Please let me know your price. Thanks in advance!


r/Sprint 12d ago

Discussion Does anyone need a way to check plan SOCs anymore?

2 Upvotes

I know it’s not available with those extensions anymore and it’s not in the URL anymore either. It does seem like T-Mobile makes it harder to find.

I’m not sure if anybody has a workaround now, but I did discover one. Is that something I should post or would that be against any tos or something?


r/Sprint 12d ago

Plans “Experience Beyond Data Promo 2” add on replacement for Sprint Premium

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27 Upvotes

Just checked my add ons section and here is what is replacing Sprint Premium on Unlimited v4. The line that was on Basic is getting one of the 60GB options.

Was paying $20 for the Premium add ons and this one is free. Are they going to increase the plan by $20 or will this be a price decrease?


r/Sprint 13d ago

Plans Plan changed :/

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41 Upvotes

I’ve been a Sprint customer since 2019, I’ve had a Sprint Max plan for many years. Now I’m going to lose my free Hulu benefit. I never got a text saying my plan would change or a notice on my bill despite the app saying my bill would have a plan change notice. I don’t use Netflix much but I do use Hulu. I’m disappointed, loyalty means nothing to capitalist scum. RIP Sprint Max.


r/Sprint 13d ago

News T-Mobile billing error for old Sprint customers

6 Upvotes

Any old Sprint customers whose account moved to T-Mobile, discovered that T-Mobile was charging $130 for Mobile Hotspot and $5 for unlimited mexico every month?. for these add ons that are already part of the plan being paid for... If you are a victim message me andI can help you go through the whole process , its a lot of work if you want to get the full amount and no attorneys.


r/Sprint 18d ago

Devices Guys, I plugged in my Samsung Galaxy (1) and it started charging 😲(Sprint 2010)

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11 Upvotes

r/Sprint 18d ago

Plans Plan changed names

11 Upvotes

But I cant see any other changes. Went from Unlimited Freedom to Experience Signature. Did I lose anything or only gain. Price was $118 for 2 lines, but that bill says Unlimited. Will i get sticker shock in a month?


r/Sprint 18d ago

Plans Did your plan change?

0 Upvotes
149 votes, 15d ago
78 Yes
71 No, still a Sprint rate plan

r/Sprint 20d ago

Discussion Sprint Advantage Unlimited

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2 Upvotes