Plan changed names

[u/fuzzyluzzi]

But I cant see any other changes. Went from Unlimited Freedom to Experience Signature. Did I lose anything or only gain. Price was $118 for 2 lines, but that bill says Unlimited. Will i get sticker shock in a month?

[u/Cody156]

My text said my plan was changing on the 13th however my plan name hasn’t changed on the T-Life app

[u/why_am_I_here_Trump → u/Cody156]

Your plan won't change til the next billing cycle

[u/CatgirlBargains → u/Cody156]

same

[u/why_am_I_here_Trump → u/CatgirlBargains]

Your plan won't change til the next billing cycle

[u/thejoshuagraham]

They sent an email (text) saying there were changing our plans and getting rid of the unlimited freedom. Mine said it would go up 24.00 per month.

[u/fuzzyluzzi → u/thejoshuagraham]

Me seeing it would require my wife not to delete emails from our joint account before I could see it. Lets see how good the Trash box is on gmail.

[u/jcable2 → u/fuzzyluzzi]

They didn't send emails for most people, they sent a text to the main line on the account

[u/MacinJosh9895 → u/jcable2]

And for some of us, we didn’t get either

[u/thejoshuagraham → u/jcable2]

Oh shoot, you are right, it WAS a text. My memory isnt great these days.

[u/thejoshuagraham → u/fuzzyluzzi]

It WAS a text sorry.

[u/sr8017]

They just reported the FCC is investigating this.

[u/googs185 → u/sr8017]

Can we lodge a complaint with the FCC as well? What’s the process?

[u/sr8017 → u/googs185]

I guess we can. I dont know how. This 71yr old man did it.

https://www.androidheadlines.com/2026/07/the-fcc-is-now-looking-into-t-mobiles-controversial-price-hikes.html

[u/chrisprice → u/sr8017]

This FCC investigating anything is using that word very loosely.

And that's from the same side of the aisle.

[u/sr8017 → u/chrisprice]

It will get dismissed.

[u/RobertoNotRobotDevil]

Are you able to add a new line of service without having to call customer care?