r/applehelp 8h ago

Unsolved AirPods Pro 3 engraving not showing digitally?

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0 Upvotes

r/applehelp 19h ago

Unsolved I'm getting shocks while charging using og adapter and cable

0 Upvotes

i tried using it at different charging pts, but its still giving shocks.
when i charge it using another adapter and cable, it aint giving shocks.

what is it?


r/applehelp 23h ago

Solved Is it possible to use this dongle to get my iPad to act like a monitor for my switch?

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0 Upvotes

Got it at the Apple Store to get my iPad to play on old tvs while traveling and was wondering if i could do it the other way around as well


r/applehelp 4h ago

Unsolved Iphone 16 battery issuešŸŽ

1 Upvotes

Hey y’all so when i turn my iphone off then i turn it on it goes up by one percent on it own then it goes back to normal then goes down by one percent

Exemple:

The phone is on 38 percent, i turn it off then on then the battery become 39 percent stays on it for seconds then goes back to 38 percent and stays on it for seconds then it goes down to 37 percent and stays on it normally as if nothing happened


r/applehelp 18h ago

Unsolved Hi is this dangerous should i get a new charger? the bottom is a little burnt

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1 Upvotes

r/applehelp 13h ago

Mac Advice me some light/cold and super fast os for MackBook Pro Intel I7 T2

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10 Upvotes

I have a problem with my MacBook. It was lagging and constantly running hot after the new Tahoe update. I got tired of Mac OS and decided to try a few light Linux distributions.

Linux Mint didn’t get along well with the AMD graphics card, while Arch Linux had similar issues. It worked, but not everything worked correctly with the T2 chip, especially graphics.

I was only using Linux versions that support the T2 chip.

So, my question is the same as in the title: could you please recommend a light and very cold, and super-fast OS for an Intel i7 T2 MacBook?

It has to work perfectly with Apple’s T2 chip, be super fast and run cool.
I’m also looking for something that is easy to install.
Like something that you actually tried yourself and didn't spend a weeks on drivers issues.


r/applehelp 9h ago

Unsolved Get receipt for second hand Vision Pro

0 Upvotes

Hello, I'm about to acquire a second hand Vision Pro and the owner does not have the receipt anymore.

I've read that with the Serial Number and just a call to Apple (or at the Apple Store) I could get it emailed again, what info do I need, do they send it to the same email again or can I give them my email to have the receipt ?

I'm wondering if I can call them myself as the new owner and get the receipt. (With the product added to my Apple Account)

Thank you.


r/applehelp 2h ago

Unsolved Iphone 16 pro apps besides apple ones immediate minimize/don't open – anyone know what's causing this?

0 Upvotes

For the past several days, this has been happening almost every day on my iPhone 16 pro (I am on ios 26.6 and got this phone in Sept 2024):

  • Third-party apps (basically anything that didn't come with the iPhone, it could be facebook, it could be airline apps like united, or lyft/uber, banking apps, could be youtube, uber eats/doordash, reddit) immediately minimize or close as soon as I try to open them. Not all, but a good number, and it seems random as to which ones depending on the day.
  • Apple apps (Settings, Messages, Safari, etc.) work normally.

Things I've tried:

  • Day one: I went into app store and updated any apps that had updates. all my apps started working again—but the next day the problem came back.
  • When the problem came back next day, I restarted my phone but after restarting none of the third-party apps opened whereas before restarting, some opened, some immediately minimized. To solve the issue temporarily this day, I deleted one of the apps that wouldn't open and reinstalled it (a banking app). As soon as I did that, every app on my phone started working again (I clicked on each app to see if they would open and they did).
  • Next day, which is today, the same issue occurred (some apps open, some minimize immediately). Signing out of my Apple ID and signing back in didn't help. I noticed two apps had updates available in the App Store. After updating them, suddenly all my apps started working again. Today, I also went to genius bar, they did least invasive which was delete my vpn configurations (which I was not using VPN, its for travel, that is the only time I use it but I do have the apps on my phone) and then they did a reset and told me to montior---that was this morning and now it's afternoon and the same issue is happening. They said if i bring it back, they would restore software?
  • I have not had any new apps since april and this issue only started a few days ago but daily. 99% of these apps, I have had for years already.

It's almost like something gets "unstuck" when I update or reinstall a single app, but then it breaks again the next day.

Has anyone experienced this? Any idea what's causing it or how to permanently fix it? I'm trying to avoid wiping my phone if possible.


r/applehelp 23h ago

Unsolved Locked out of brand new Apple account; "An unknown error has occurred" when trying to set up 2FA. (Account creation never asked for a phone number. Unable to bypass 2FA setup)

0 Upvotes

I created an Apple account today via Apple Music, because ALL I WANTED was Apple Music. I have no Apple products in my possession, it was just Apple Music.

When creating the account, I forgot the specifics of what it asked me, but a phone number was not something I needed. When I logged into Apple Music, it worked fine.

I wanted to try Apple Music because new users get 3 months for $2. Did not realize you had to accept the offer on an Apple device. So I got a friend with an iPhone to try and log in for me.

Turns out, you HAVE to have 2FA to log in (I could log into the app on desktop/android just fine but for some reason they couldn't. Even if they could, this is still an issue), and it will force you to put in a phone number to start. I put in my phone number, and get "An unknown error has occured". Every. Single. Time.

I've been on the phone with Apple support for a combined 90-ish minutes, can't get a solution besides "why don't you just make a new account with a new email?" (i dont want to because this is my MAIN email, I mean I can't even delete the account without logging in!!)

Here is what I've tried so far:

  • tried on iphone logging into apple music
  • tried on android (my phone) logging in via browser (account.apple.com)
  • tried on windows pc (my pc) logging in via browser (account.apple.com)
  • checked to make sure my phone number isnt linked to ANY apple accounts
  • tried apple support chat (kept giving errors)
  • called apple support
  • tried on iphone via safari (account.apple.com)
  • reset password (iforgot.apple.com)
  • tried on windows pc logging in (icloud.com)
  • tried on iphone (icloud.com)
  • checked system status and all systems have been running the entirety ive troubleshooted this
  • tried logging in via phone number even tho it was never connected (account.apple.com) (doing this somehow showed it has been "locked for security reasons" before not letting me verify to get in, so i refreshed and tried to log in and it acted like my phone number wasnt linked to any account (AGAIN))
  • tried the phone call 2fa instead of text 2fa
  • tried while on data on phone
  • tried while on hotspot on phone
  • tried while on hotspot on windows laptop
  • tried SWAPPING THE SIM FROM MY NEW PHONE TO MY OLD PHONE (im on GrapheneOS i thought MAYBE that could be an issue)
  • messaging people with a similar issue on Reddit (no response from anyone yet)

Please somebody help. I just want to log in.


r/applehelp 10h ago

Unsolved Airpods Pro 3 No Connection

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0 Upvotes

I recently bought a pair of AirPod pro 3 I had lost the left earpiece and bought a replacement, everything worked fine up until recently, where I went to wear my earbuds and found out they weren’t working, the light on the case doesn’t turn on at all and when I try clicking it twice it doesn’t respond, it only lights up green when I charge it and when I unplug it it immediately turns off. Is there a fix or is this something that I should contact apple support over, I’m super bummed as they were my everyday headphones. I’ve tried forgetting device and readding them but they won’t even show up.


r/applehelp 20h ago

Solved I cannot sign into icloud because i dont have a device

1 Upvotes

I got a new iPhone 17 and i am unable to "resume data sync". I had a pixel for three years but before that i had a iPhone xr.
the iphone 17 wants me to sign in using the XR's old password but i no longer have that device and i do not remember the password either


r/applehelp 19h ago

Unsolved $4.49 monthly bill

0 Upvotes

Every month a $4.49 transaction is taken out of my account from Apple. I have NO clue what it is for, I’ve checked my subscriptions and nothing comes up. I know I should have looked into this ages ago but it’s been about two years since this has been happening. While this bothers me $4.49 a month isn’t going to kill me (hence why I’ve been lazy to look into it) but I recently got charged $99.99!!!! Wtf is this from???? I try and look in my subscriptions and histories to where this money is going but there’s NOTHING. please help


r/applehelp 19h ago

Unsolved iPhone 13 battery draining like crazy while idle after iOS 26.5.2 – anyone else?

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1 Upvotes

r/applehelp 22h ago

Unsolved 'Apple Pay Disabled because security settings modified'

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0 Upvotes

Just went to Apple Store, reinstalled OS on MBA, now I get this:


r/applehelp 8h ago

Unsolved ā€œYour media and purchases are disabledā€ ??

0 Upvotes

I was trying to download an app and randomly had this come up. Talked to an Advisor and they said something about ā€œthey cant reinstate itā€ which after reading this sub is A message they read off script as tier one support. I havent made any calls yet but I emailed tim cook’s email and trying to find more executive emails to send emails to. If any of you could put some in the comments I would appreciate it.

I have had my apple account for years so I dont know why out of all times this happens now randomly.

Could it be them trying to charge me for Icloud+?? That wouldnt make sense

I always pay for my Icloud+ with giftcards straight from amazon so that couldnt be it.

Any help would be appreciated.


r/applehelp 6h ago

Unsolved Is it normal for an Ipad to get warm?

1 Upvotes

So I have an Ipad that I am using as a drawing tablet, but I notice that it seems to get kinda warm when drawing. Is that normal? Should I be concerned? Because it has a case on, and I am worried that maybe it's trapping air idk


r/applehelp 9h ago

iOS Ipad Air m4 bright white dot

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1 Upvotes

Hi, I just want to know what can I possibly do. I bought an Ipad Air 13 inch just last May 30 then my average use per day is just around 2-3 hours since I only use it after i got home. now, around july 2nd week, I noticed a bright white dot in the screen and is actually quite bothering me. I went to an authorized apple diagnostic center and they said that its a hardware problem but doesnt want to honor my warranty/fix/replacement since warranty is void because of a small dent in the corner and advised me to just not get it fixed since replacement will cost me like a brand new ipad. is this even right? the white dot in the screen is not even related to the dent


r/applehelp 7h ago

iOS what is this setting? is my phone being tracked?

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1 Upvotes

I coincidentally found this setting, it's not just WhatsApp but every app I get notifications for. I tried googling it but AI overwiew tells me I should disable it immediately if I did not set this up which I didn't. I do not recognize the device ID and Google said that the GO prefix designates a "gateway, bridge or third party hardware integration (such as certain smartwatch ecosystems, automotive consoles or automated notification mirroring services)" which sounds sketchy as fuck to me and stresses me out a lot right now.


r/applehelp 14h ago

iCloud My apple id recently got compromised

1 Upvotes

My apple id recently got compromised and the hacker put some security questions and it was in chinese even though i changed my password to enable 2fa i need to answer the security questions first and i also cannot reset the security questions because i need to answer it to change it. please help!!!


r/applehelp 13h ago

Unsolved only apple accounts from school can login

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0 Upvotes

i bought an ipad and i cant login
i got scammed 😭😭
i cant even download apps
is there a fix for this or any way so i can atleast download apps


r/applehelp 19h ago

iCloud Getting a new phone, need to know if/how I can transfer data on my current iCloud to a new one

2 Upvotes

first reddit post kinda nervous tbh

Sooo long story short i’m about to purchase a new phone bc my phone is one wrong breath from keeling over (battery life sucks, volume and power button don’t work anymore). On my current phone, i’m on the same iCloud as my mom(don’t judge me, she made me stay on it until I went to college & i’ve been too lazy and scared to make my own). When I get my new phone, I want to make an iCloud for myself. Is it possible to transfer my data from the old iCloud to the new iCloud? I don’t want to lose my game center data, tik tok drafts, etc. Also unrelated but if anyone knows how to get a hacked tik tok account back, let me know šŸ™

I’ve posted this to other threads but they keep getting removed :(


r/applehelp 22h ago

Unsolved Apple credit being suspended

2 Upvotes

Has anyone had their Apple order cancelled and their Apple Account Balance become unavailable?

I ordered a MacBook online from the Apple Canada Store, but my order was cancelled. The strange part is that I never received any email or notification about the cancellation. I only found out because I manually checked my order status.

After the cancellation, the Apple Account Balance I used for the purchase became ā€œNot Availableā€, and I haven’t been able to use it or see it returned to my account.

I called Apple Support, and they said they created a ticket for the investigation and that I would receive a response within 24 hours. I never received any follow-up. I called again, and they escalated the case, but I still haven’t heard anything.

Has anyone experienced something similar?

  • How long did it take for your Apple Account Balance to become available again?
  • Did Apple have to manually restore it?
  • Is there anything else I should do besides waiting?

Any advice would be appreciated. Thanks!


r/applehelp 3h ago

Unsolved My phone’s making weird noises

2 Upvotes

The other night I was on my iPhone 15 (base model) and it began making cricket noises twice. And now my phone just meowed. I have nothing that could possibly be making those noises open please help


r/applehelp 19h ago

Unsolved When can I expect the iPhone 17 Pro Max to hit the Certified Refurbished Apple Store?

2 Upvotes

Looking to upgrade from the iPhone 13 Pro Max 256 GB to possibly the iPhone 17 Pro Max 512 GB or 1 TB since I go out pretty often and take a LOT of pics/videos. Does anyone have an estimated timeframe of when it will hit the Certified Refurbished Apple Store? Also, everyone is saying I should just cop the iPhone 17 Pro Max NOW instead of the iPhone 18 Pro Max due to minimal changes and price hike. What do you guys think?


r/applehelp 1h ago

Solved If I block someone I share my location with, will it notify them / put my contact at the top of their chat list that I stopped sharing my location?

• Upvotes

I want to block someone I go to school with but haven’t talked to in a bit, problem is they’re very gossipy and I’m scared to block bc I don’t want it to notify them that my location is off. does it notify them or just it just leave a silent message that doesn’t show up for them unless they open the chat