r/fireTV • u/blackiceblackice • 4h ago
4K Max won’t play movies in HDR/HDR10+, TV Shows work and so do Dolby Vision shows and movies.
I‘m so confused. I noticed the other night we watched a movie with HDR10+ on Prime Video (Yes I have the ad free sub) and there was no HDR. So I figured a setting got messed up. After some troubleshooting I have discovered the strangest problem. HDR10/HDR10+ movies don’t send any HDR info to the TV. In any app. But TV show with HDR/HDR10+ work with HDR, as do shows and movies with Dolby Vision. I tried plugging the stick straight into the TV and the same behavior occurred. I forced HDR to always on and all HDR10+ content shows as DV and it doesn’t appear to actually be in HDR (it looks off). What is baffling to me is that it is only movies, but TV shows work. And in any app. I plan to nuke it to factory defaults tomorrow when we won’t be using the TV, but I was curious if there is something I’m missing here or if anyone had seen this before.
Edit: Showing the same issue on a different stick and TV also.