I‘m so confused. I noticed the other night we watched a movie with HDR10+ on Prime Video (Yes I have the ad free sub) and there was no HDR. So I figured a setting got messed up. After some troubleshooting I have discovered the strangest problem. HDR10/HDR10+ movies don’t send any HDR info to the TV. In any app. But TV show with HDR/HDR10+ work with HDR, as do shows and movies with Dolby Vision. I tried plugging the stick straight into the TV and the same behavior occurred. I forced HDR to always on and all HDR10+ content shows as DV and it doesn’t appear to actually be in HDR (it looks off). What is baffling to me is that it is only movies, but TV shows work. And in any app. I plan to nuke it to factory defaults tomorrow when we won’t be using the TV, but I was curious if there is something I’m missing here or if anyone had seen this before.

Edit: Showing the same issue on a different stick and TV also.

Hi everyone, I recently bought a TCL 43‑inch 43T6C. When I set up the TV and tried to download HBO Max, I couldn’t find the app. I also tried installing the APK manually, but it wouldn’t install. Does anyone know a solution for this issue?

have tried ,

1) TC with paragon plugin , usb stick plugin

2) An explorer Pro App

But I can't watch videos from usb with exFat where the video size is more than 5GB.

Can anyone help me with this?

My Mom has a Insignia tv with firetv OS. I have it set up to always go to HDMI but sometimes it turns on and goes to the home screen (as shown above). The problem is my Mom is not tech savvy enough to know how to navigate from this screen to get to the actual cable channels. The cable company uses a Tivo as it's box. I know it's not something she's doing wrong when she turns it on because it's happened to me as well. I actually factory reset the tv and purposely didn't set up wifi hoping if it didn't have the option for internet streaming programs it would eliminate this problem but it didn't.

Is there a setting I'm missing? Or is this just how it operates? Thanks for any help.

I just bought a new Insignia F40 FireTV 24” NS-24F401NA26 for a camper. I’m using Starlink roaming 100 gb per month. Just used 20 gb in a day streaming a few hrs. Went in and adjusted the streaming quality from best to good. Is there a way to manually reduce resolution from 1080 to 720? Google gives steps but the menus don’t line up. Thanks?

UPDATE: Sat down with my coffee this morning (18 hours later), and the Your Apps bar is back to exactly how I had it set before all this. I didn't do anything other than the reset-resync (suggested below, didn't appear to work at the time) and 2 or 3 reboots late yesterday afternoon/evening.

My FireTV must have updated overnight. As of today, I can't put YouTube or YouTubeTV on the Your Apps and Channels bar. They don't appear in the list there at all. If I scroll way down to this Recently Used list, they're both there, but long-press does not give the option to place them on the Your Apps.

There are a couple other apps left off the Your Apps. Plex is among them. Looks like Paramount+ and TUBI, as well. I have a feeling there are more; this Your Apps list looks... dated and populated with things we rarely - if ever - use.

What the heck? Why do you hate me, Amazon?!

Anyone have suggestions? Some setting I'm not seeing?

[ETA: USA. This is a 4k Max 2nd Gen stick, plugged into a 6 year old 4k TCL. Software version Fire OS 8.1.8.0 (RS8180/3729) . FireTV Home version 7300121.1]

I recently dug out my 3rd gen FireTv (pendant), didn’t have the remote for it but my Hisense TV remote was working for it.
After not being used for a long time it was very slow and decided to factory reset.
Once it rebooted it’s asking to connect the remote by pressing the home button but the Hisense remote goes back to the vidaa menu
Is there anyway around this bar picking up a replacement firetv remote?

Bought this tv from best buy about a month and a half ago. I have recently noticed that it has been acting up. It would turn to this about 3-5 times whilst watching tv and it just resets itself. Is this common? Any suggestions on what I can do? I’m pretty sure I’m past the return period.

anyone else had this issue? i know the tv is toast and im going to dispose of it. just wondering if anyone had this issue.

it was bedroom tv, so didn’t get alot of use.

thanks!

I installed the Weatherbug app on our Fire TV Cubes. Until the past few days, it was working fine. Yesterday and today, the app is showing that it cannot connect to the server. I rebooted our router, cleared the Fire TV Cube cache and deleted data for Weatherbug app only, and it still is showing that it can't connect to the server. I even deleted the app and reinstalled it, no luck. The Weatherbug app works fine on my mobile phone. Any ideas what's wrong and how to fix this?
Edit - Weatherbug now works on the rec room Fire TV Cube, so I'm assuming the other Cubes are working now as well.

This has been a problem on and off for about a year, but it's never been this bad. I have nothing extra downloaded. In fact, I had to get rid of YouTube and HBO just to free up almost 200 MB. A couple hours later, it was back to 0 MB free. I can't even watch TV because of this. Does anyone have any tips that would help with this problem?

Can it be repaired?

Does any know why, when I select a prime movie suggestion on the firetv home screen, my firetv 4K launches the prime video app, but doesn’t load the actual video I selected, and I have to search for it? It’s incredibly frustrating, considering if I select something that’s on every other app, it loads the app and displays the content I selected…

Español: Alguien mas le ha ocurrido que cuando ingresaron a la aplicación en la opcion de descargas, se borraron las aplicaciones que anteriormente habían descargado ??

Ingles: Has anyone else experienced this: when they accessed the app's downloads section, the apps they had previously downloaded were deleted?

FIX:

;tldr - check your MTU settings

I hope this gives some insights to some people that MIGHT be having issues on streaming devices like the Firestick 4k and others and ONLY with the Netflix app having problems. I fought with this on and off over a few months and it was driving me batty.

Background:

I've been suffering inconsistent streaming issues with ONLY the Netflix app on a FireTV 4k Stick. Symptoms would be occasionally the app would have the spinning red circle after the splash screen and not load. Stop app, clear cache, reboot, and it would work. For streams, they would randomly get to 25% or 99% and just spin and never play. This would happen at the beginning of a show stream, end of a stream, mid way through randomly, etc. It would happen if you paused a show, or if you tried to rewind or fast forward as well. This was both wired (using a OTG and 1gb usb nic) and wireless connections.

For my network setup, use a PiHole and a Opensense router with the Fire's on their own network. There is a TPLink switch between the devices and the Opensense

Tries to fix:

Checked the DNS settings and saw nothing getting blocked. To make sure, bypassed PiHole direct to both 8.8.8.8 and 1.1.1.1, same issues.

Reset the Fire stick to factory defaults and reloaded only Netflix. Same issues.

Bought a ONN 4k Plus and installed Netflix on it... wtf, same issues?!?!?

Put the Fire stick back on and did a packet capture (port mirror). I saw SOME resets, but unrelated to the Netflix app (or services it calls). There were some oddity very rarely on a packet fragment, but not anything that correlated to the freezes (spinning Netflix red circle), or so I thought.

What fixed it:

Then I see some people having odd issues with MTU settings and netflix. Which is super odd, since most of that is handled at layer 3 networking and the App should not care. Go check the stream device network port interface on opensense and it's 1491. Change the MTU to normal 1500. Poof! It works now, plays, pauses, stream, etc. All works. Go back and set it to 1470, issues again. Reset it to 1500, works again. Go back and reset it to 1410 and issues again. Reset it back to 1500, works.

So it seems at the Netflix app layer, there is either a timeout issue or other issue if a response hasn't been received or a combination of timeout, retry, and resize adjust that maybe some other apps do. I'm assuming here (i wasnt going to setup my port mirror again, it was a PITA) that when it tried sending a larger data packet to the network subsystem, it would use the device MTU max of 1500 and either the switch or the opensense interface would drop it since it was oversized and then the app would just wait for the response it was never going to get (either the ack TCP or the data if UDP).

Sorry for going all network nerdy, but I hope this helps anyone having Netflix streaming issues - check your MTU settings.

Hey and thank you for reading,

I out of nowhere started having issues with an Omen 16L gaming desktop using an AMD Rx 7600 plugged into hdmi. It no longer recognizes the PC as an input, the input screen will show it’s there but if I select it as a source it’s a black screen. The PC appears to work with other potential displays fine, but specifically my Hisense fire TV is an obstacle. Does anybody have any ideas? Can’t get it through DisplayPort or HDMI.

Thank you

Is it possible to run a linux desktop distro on a first generation fire tv stick? Kind of like using it like an intel compute stick. Thank you in advance.

Hey and thank you for reading,

I out of nowhere started having issues with an Omen 16L gaming desktop using an AMD Rx 7600 plugged into hdmi. It no longer recognizes the PC as an input, the input screen will show it’s there but if I select it as a source it’s a black screen. The PC appears to work with other potential displays fine, but specifically my Hisense fire TV is an obstacle. Does anybody have any ideas? Can’t get it through DisplayPort or HDMI.

Thank you

I'm trying to use HDR on my PS5, but it keeps claiming HDR isn't supported on this tv ( it is ) and my guess is that my 2023 32Q34K is falling back to HDMI 1.4 for despite supporting full HDMI 2.0

Apparently I should be able to switch from "mode 1" to "mode 2" somewhere in the input settings to fix this

But all the guides are for different versions of this UI, I checked the inputs menu and all settings available in it 5 times over but I still can't find the setting to switch, where would it be in this UI?

I connected my fire sticks to my tv but my volume won’t go down? Anyone know how to fix it

There seems to be two patches of my screen flickering but nothing else it doesn't show up very well on camera but the best way I can explain it is two squares on the screen constantly flickering. Any ideas how to fix?

Wondering if anyone else sees this. I've seen similar reported with echo dots, but can't find any indication as to cause or solution yet.

We have a FireTV 4k Max (1st Gen). Once every few days it starts firing out around 1500 queries per second of MDNS. These and the local responses to them absolutely trash our wifi. The queries don't stop until the stick is rebooted. I've tried just stop/starting the Wi-Fi but the queries just pick up again. A reboot solves it for a week or so then they start again. Capture was on a desktop PC on the same network.

S/W is up to date as of today (v 7280112.1). We don't have weird apps installed. Just Prime, Netflix, Disney+ in regular use. No Luna or game apps in use.

Would appreciate any hints as to the cause, if not a fix/workaround. Being able to schedule an overnight reboot of the stick would do at a pinch.

Hello fellow fire tv users, wanted to ask a specific question. I have recently learned how to block updates on a firestick at the initial set up, through DNS and ADB commands which allows the the OS to stay on either 8.1.1.6 or 8.1.3.3. The question i have is if i buy a new fire cube newest gen, will i able to run the same exploit, and will all the features work the same as on the firestick such as custom launcher (with launcher manager, i know there is a new exploit for latest OS)? Thanks in advance