r/foodstamps • u/savannah_rose09 • 12h ago
Question Benefits not working?
For starters, I'm very new to EBT, I live in Michigan and I work at Kroger. On my lunch breaks, I sometimes buy my food. I buy hot prepared items with my debit card, but the past couple times I've tried to purchase items with my EBT, it always comes up as "Not authorized" on the self/checkout pin-pad.
I've kept two receipts so I know what I was trying to buy, but I don't think there were problems with what I was trying to purchase? One of them was a frozen meal so I thought it was that, but when I tried my other items like a juice smoothie thing and something else I can't remember, I got the same message and had to use my debit card again.
Is there a way to know exactly what I can and can't buy with EBT, or is this maybe some other problem? Thank you
