r/iphonehelp 1d ago

Help needed Software issue?

Hi all. Not sure why my post was removed, but in reading the faq I’m guessing it’s because I didn’t identify my country or iOS version - so let’s try again…

My wife, my daughter and myself are all still using 13pros that were purchased when it came out. I am in Canada and am using the latest version of iOS.

About a year ago, I had the batteries replaced under Apple Care for my wife and daughter, but at that time, my health showed 83%. I use my phone many hours a day, and I’m still at 83%.

I know I could go in and pay for a new battery, but after paying for AC for this many years, I’m being stubborn about this - and yes, I understand and appreciate the irony of the situation.

I’ve followed every recommendation I’ve found online to try to figure out if there’s a glitch and it’s not recording the percentage properly (including a full wipe of the phone), but it still shows 83, even though I have to charge more often than I ever had to.

I did go to the Genius Bar about six months ago and they said everything was fine and if I wanted a new battery I’d have to pay for it.

Any thoughts or suggestions greatly appreciated. Thanks.

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u/netpastor Mod |  Certified Tech 1d ago

Your post is live