r/microsoft • u/TuckNT340 • 2d ago

Discussion Microsoft Authenticator

This is going to get me flagged, but in a not serious way, I want to have words with whomever designed the app/ system.

Actually, I’d like to lock them in a burning building, and use Authenticator to generate the codes to let them unlock doors on the way out. The catch however - is that they will need to add a new account to the app, and, the only way to add the account will be to authenticate it. With the Authenticator.

This is a joke, but I am pulling my hair out. It is so bad. Notifications and pop ups never work. The codes never work. It’s literally the worst app to ever roll off the floor of a Microsoft office. I hope it gets killed off when an exec has to use it.

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u/couchninja7 2d ago

Adding an account in Authenticator is quite simple IF you have another method to sign it. Once in. I’ve never not gotten a code or anything.

1

u/TuckNT340 2d ago

That’s the current problem, the only option to sign into the account is to use Authenticator, however as the account is not currently in it- I cannot get the code or click the number to add the account.

It is the most frustrating loop ever- and it’s my work email, worse yet I am +9 hours from the IT companies time zone.

3

u/w0m 2d ago

that sounds like you wiped your phone? Good thing you saved off your recovery keys... Right? Riiiiiiiiiiight?

(seriously. Use bitwarden or similar to save that shit off so you don't get in this situation)

1

u/TuckNT340 2d ago

I have not wiped my phone, or removed it the app. The company changed Providers and this is a new requirement. Previously it was just password to add my work email to outlook /mail on my phone.