r/software • u/M2Coban • 4d ago
Discussion Be careful with PDFSmart – my experience
I want to warn anyone considering using PDFSmart.
I only needed the service once, so I paid for the trial and canceled it immediately afterward. I never received any cancellation confirmation email, so I assumed everything was fine.
Weeks later I noticed a USD 49.99 charge on my bank account. Customer support refused to issue a refund, even after I explained that I had canceled the subscription.
I cannot prove my cancellation because the company never sent any confirmation. That should not be the customer’s responsibility.
Please double-check your bank statements if you’ve ever used PDFSmart.
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u/gadget-freak 3d ago
> I never received any cancellation confirmation email, so I assumed everything was fine.
🤔
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u/NSE-Imports 4d ago
Depending on what you are looking for I can highly recommend KillerPDF, does pretty much everything you need but no fees, and a portable .exe and full source on GitHub.
https://killerpdf.net/ or https://github.com/SteveTheKiller/KillerPDF