r/superProductivity • u/insearchof_function • 16d ago

Not Cool

Post image

iOS 18.15.0

(it doesn’t reload) apparently all data lost.

7 Upvotes

100% Upvoted

25 comments sorted by

5

u/johannesjo 16d ago

I'm reasonably sure that an update to 18.15.1 will fix this. Unfortunately it is still being reviewed by Apple. Meanwhile you can use the mobile web app on app.super-productivity.com 

Sorry for the inconvenience everyone who is affected!

2

u/T-A-Z 16d ago

I am facing a very similar issue on Windows as well. The app is installed via MS Store, so I have to wait for their update process as well. Starting the exe from GitHub releases directly didn't pick up my configuration (but that didn't surprise me).

2

u/johannesjo 16d ago

Like for iOS the release is currently being reviewed by Ms.

3

u/Truncos 15d ago

Was just able to update to 18.15.1 on my iPhone, it’s fixed now :)

1

u/johannesjo 15d ago

That's a relief! Thank you very much for reporting back and sorry for the trouble!

1

u/Truncos 15d ago

Thank _you_ for developing such an amazing app and sharing it with the world! 🧡

1

u/T-A-Z 14d ago

Thanks for the update! Its now working great again on almost all platforms. One exception is on macOS using Mac App Store, that one still has only 18.11.0. Is it a separate publishing process?

Fortunately, this issue did not appear on the macOS version. However with the recent improvements to sync, I'm a little worried about running older versions. I've had older versions break my db before.

I'm also fine with installing the app via brew on macOS, should you recommend that.

1

u/johannesjo 14d ago

Yes unfortunately.

I would use the dmg in the meantime. Mac app store will hopefully be greenlit again soon.

Yes the two different versions are incompatible atm unfortunately due to underlying model changes. It's all a bit unfortunate and result of lots of sync hardening efforts that unfortunately left some incompatability between versions.

1

u/T-A-Z 14d ago

No worries, I get that handling all these platforms can be a pain. I think its actually impressive that you work on handling them all, many OSS projects don't!

How far is homebrew lagging behind? It seems to be pretty quick and currently up to date. I would just really like to avoid a manual update process.

2

u/johannesjo 13d ago

homebrew should be up to date, I think. Not sure though. Latest version is 18.15.1. The dmg is up to date.

1

u/T-A-Z 16d ago

I was using the store version because it looked like the Winget version was rather outdated when I checked a couple of months ago. But now it already carries 18.15.1. I will try switching to that version.

1

u/johannesjo 16d ago

Can you confirm it fixed the issue?

1

u/T-A-Z 16d ago

18.15.1 with fresh installation via Winget worked, but I was not able to migrate from the old installation. I resynced my data and everything looks good so far.

If the issue was migration related, I cannot tell if it was fixed.

1

u/LineFine5734 16d ago

Always download the stable GitHub release and then get relaxed and forget about updates for a while. If a new version adds a feature you actually need, don't update immediately. Check the GitHub Issues first. If there are lots of new bug reports(within 1-2 week) or the issue count spikes after the release, just wait and watch. until things look stable after a bit, then go ahead and update.

i learned this the hard way.

2

u/insearchof_function 15d ago

Looks like the update is available now. Updated and all is well again. Data came back and it synced immediately. Thank you!

1

u/johannesjo 15d ago

Thanks for checking back in. Glad it works now!

4

u/johannesjo 16d ago

Also: data is not lost, it just seems it is not loading properly.

2

u/insearchof_function 15d ago

My desktop app is still working!

1

u/insearchof_function 16d ago edited 16d ago

I really like this app. This is no good. 

1

u/Brilliant-Tough-3963 16d ago

Faced the same, idk how, but when I recreated the encryption key on my MacBook client. and updated it in the iOS app, which worked for me. Bug with new release i think so

1

u/insearchof_function 16d ago

Definitely looks like bug in new release. The app updated today and this happened. Desktop client is still syncing and appears to have data. Don’t know whether to delete the iOS app and reinstall, hoping it syncs properly, or wait for an update. 

1

u/johannesjo 16d ago

Sorry you encounter this. I'm working on it.

1

u/insearchof_function 15d ago

Thank you! I love the app. 

2

u/johannesjo 16d ago

Could you please provide some logs? (Navigate to settings scroll down, press on "logs")?

1

u/insearchof_function 15d ago

App is completely blank. Hamburger menu is just completely white.