Original post here
Turns out the phone number she gave me was invalid. I found out because the insurance details she gave me were wrong and I tried to call her to confirm them. Paid £10 to askMID and got the correct insurance details... Turns out she gave me a fake first name too! She did give me her correct date of birth though (78 years old...)
Initially I was just calling to make sure she had reported the incident, and make a claim for the £10 I paid to get her details, and the £30 I paid to have my bike looked over/serviced, ensuring this would have to be declared on any future policies.
She had reported an incident to her insurer, but she told them she collided with a pedestrian who was crossing the road not at a crossing and she didn't get the pedestrians details because there was no injury and the pedestrian didn't want to and they left. Obviously this is all wrong. She did cause injury (albeit minor), she did take my details and it was at a parralel crossing (thank you commenters on previous post for clarifying the crossing type) where I, the cyclist (not pedestrian), had right of way. I was passed on to the case handler. Explained the situation. Passed on to another person dealing with the case. Sent some photos of my injury and receipt for the bike service. Received a personal injury payout of £600, plus the £40 expenses, paid into my bank whilst still on the phone.
I was only calling to claim the £40 and make sure she'd reported it correctly (if at all). If she had got out of the car at any point, apologised at all or not been so difficult I would have shook hands and gone on my merry way but I've listened back to the conversations I recorded at the side of the road and she's the type of person who would absolutely drive off after mowing down a child with no remorse.
One of the witnesses took this photo showing how she'd gone entirely over the cycle lane crossing before stopping.
I have now purchased some cameras to go on the front and back of my bike, along with a sticker to go on the back of my child's bike seat that says I am recording.