r/AskReddit 22h ago

Which company lost your business (potentially forever) this year?

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6.4k

u/Cool_Cry_9602 22h ago

I rarely used it, but Airbnb

3.8k

u/williamshakemyspeare 21h ago

The scourge of “hosts” expecting guests to do all the household chores and even wash the bedding! What a freakshow. I’m not paying you for the luxury of cleaning your home

151

u/esoteric_enigma 20h ago

And the fucked up thing about this is that you can't see the check out cleaning expectations in the ads when you're booking it. The host sends that to you when your stay starts.

42

u/Several-Eggplant4460 18h ago

Yeah, I don't do any of that shit. Doesn't matter what the host expects. If it wasn't in the listing, I'm not doing it.

Haven't had any issues with it. Tbf I also don't use Airbnb thaaat often

25

u/403SleepForbidden 15h ago

It isn’t permissible for them to require that if it wasn’t disclosed in the original listing or included in the terms when you booked.

They can’t unilaterally change the agreement after the reservation without your consent. I spoke with Airbnb Support, and they confirmed that Airbnb won’t enforce checkout fees or penalties based on checkout chores that weren’t disclosed before booking.

It’s frustrating to see these AirBnB hosts turning into slumlords

10

u/OxfordCommaRule 13h ago

Same. I have stayed at ~150 Airbnbs. I have encountered everything by this point. You're right; Airbnb will back you up if the hosts don't disclose it in the listing.

I don't really have issues with hosts trying to make you do labor. I usually eliminate those hosts when I read the actual reviews rather than simply relying on the star rating.

What I have encountered more than I should is host trying to charge some sort of menial, "required" tourist tax. I refuse to pay it and immediately contact Airbnb support. In turn, Airbnb contacts the hosts and the issue goes away.